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Roseville Chevrolet

Roseville, CA

3.3
1,572 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,572 reviews

August 01, 2018

friendly folks From the time I stepped on the lot I was greeted by friendly salesmen who were knowledgeable about the cars they were selling and answered all my ques More

by JOSEPHCELLI105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Thompson
Aug 02, 2018 -

Roseville Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 31, 2018

Justin was great and wonderful to work with. Was very happy and please how easy every one made our purchase and the paper work processes. Will absolutely return to purchase another vechile when r More

by SANDRAPAYNE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Albis
Jul 31, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 31, 2018

warranty work on my 2019 Vette Thomas Smith was very professional, and knowledgeable as to the work that need done. Work done on time and very happy with the service; would recommen More

by STEVENGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas H. Smith Service Consultant, Roberto Thompson, Sevy Vega, Vince Doran
Jul 31, 2018 -

Roseville Chevrolet responded

Steven, thank you for the awesome feedback! You're right, Thomas is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 30, 2018

Exelente Fue un exelente trato de Steven withe me explico todo detallado y hablo con mi compañía de la garantía extendida quede muy satisfecho con su trabajo More

by MIGUELLOPEZ201183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Jul 30, 2018 -

Roseville Chevrolet responded

Muchas gracias, que tenga un excelente dia! Sinceramente Joy Sanders, CSI Manager, joys@chevyworld.com

July 30, 2018

Awesome service! They do not give up until you get an offer you want. Even though we were difficult, they had patience with us and helped us find the right car for the More

by WYDRECUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia (I may have spelled her name wrong) , Joy Sanders
Jul 30, 2018 -

Roseville Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 30, 2018

Chevy Cruze Crank Shaft Seal, Engine Vacuum Whistle My 2015 Chevy Cruze 1.4L started making an intermittent whistling/bird chirping sound while engine idling. Called John L Sullivan for appointment. Wit More

by SHOPMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith (Service Adviser)
Jul 30, 2018 -

Roseville Chevrolet responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate you taking the time to leave us this great feedback.  At John L Sullivan Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 29, 2018

Happy happy with the car. Still have not heard anything from finance and my car is still making funny noises but other than that good service and would reco More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Post, Steve White, Sevy Vega
Jul 30, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 29, 2018

Good Experience Everyone in service and parts were great! The warranty work was taken care of and I was kept in the look to entire time. Thanks More

by malbert66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Jul 30, 2018 -

Roseville Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 29, 2018

Lies and thieves Eric the guy who helped me first started the day off by saying Iv already used 2 of my oil changes and I said no Iv only used one. He flips his monito More

by STEVENBROWN12692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric in the office by rental
Jul 30, 2018 -

Roseville Chevrolet responded

I'm so sorry that you had such a difficult time with our service department. This information was passed along to the manager of our service department. Once again, I'm sorry your day did not turn out as planned. Thank you for the feedback. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 28, 2018

Best experience Everyone who help me was really helpful. Especially Juan Quezada he was really helpful helping me understand what I want and explaining to me all the More

by IRVING213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada
Jul 29, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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