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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

July 07, 2018

Top notch service Max Nelson was wonderful and his costumer service was top notch. I had a great experience and will contact Max for future car purchases. Thank you!! More

by JEN0333303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Nelson
Jul 08, 2018 -

Roseville Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 06, 2018

Alberto (Internet Sales) and Danny Haddid (Finance) -5 stars I knew which car I wanted and was ready to buy. Unfortunately, I First dealt with another “internet sales manager”, who kept telling me to travel 2.5 More

by CliffJumper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Aguila, Danny Haddid
Jul 08, 2018 -

Roseville Chevrolet responded

Thank you for your review. We will be sure to share your feedback with the team. Until next time, take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 06, 2018

Great Service I was serviced by great people at the Chevy place they made sure the sales was good met the manager an finance person was great. More

by ADMIRENANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers Mr. Denario Sherry Lawson, John Sullivan, David Rodgers
Jul 08, 2018 -

Roseville Chevrolet responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 06, 2018

Great experience! From dealing with Thomas over the phone to dealing face to face he was truthful and very mindful. Corey in finance was the exact same. The girls that More

by TODD.GOODWALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Harvey, Corey in finance, Mark Rogers
Jul 08, 2018 -

Roseville Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

What a joke this place is worst service I was promised a full detail of my car after my last visit in which my car was returned damaged and filthy from your dealership. My detail was a wash More

by CHEFTAWNEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Aug 08, 2018 -

Roseville Chevrolet responded

I would like to extend an apology for your service experience. It’s important to us that we satisfy every customer and you help our business by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience, we can work at resolving this. Thank you! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

Poorly ran So this is my second try at this dealership. I just bought another car and wanted it to get serviced and inspected, and for convince of distance I cho More

by austrohr21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pamela Liberty
Aug 08, 2018 -

Roseville Chevrolet responded

I am sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work toward a resolution. Please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

Worse service EVER !!! I am upset Everytime I leave including the day I purchased my truck. The only reason I come back is because my warranty is here. More

by ROCKPRIMUS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex. , Mark Thames
Jul 05, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

Takes too long, Not honest and lacks customer focus I have bought here now 4 different times. Each time the service gets worst. I was actually considering buying a new camero- test drove it and asked fo More

by CarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin, John Sullivan
Jul 08, 2018 -

Roseville Chevrolet responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

Great people, great work, good price I have been working Steve for many many years now. Always great to see him when I come in. He has always taken great care of me since he started wor More

by THOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Jul 08, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Steve was able to provide an efficient and overall positive experience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 04, 2018

I'm not sure if I will recommend this place. On june 6th I drove 90 miles to this dealer and I got a brand new 2018 Equinox, I love it!!, Justin Arbis helped me a lot, thanks!! 10 days later Just More

by Jose Brand.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Arbis
Aug 08, 2018 -

Roseville Chevrolet responded

Hello Jose, and thank you for choosing John L Sullivan for your automotive needs. Our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

Aug 09, 2018 -

Jose Brand. responded

Hi Joy, I'm still waiting for a copy of the last contract that I signed the day that Slavik Nester came to my house, he didn't gave a copy, he told me that they will send me a copy by mail, I called to the office and nothing!! Jose.

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