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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

June 08, 2018

First service Very friendly and helpful. Answered all my questions without any hesitation. Service was very quick and the lobby was very comfortable. Will continue More

by LOOPER105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Joy Sanders, Penny Case, Jamal Saries
Jun 11, 2018 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 08, 2018

2018 Chevy Colorado The Dealership was good to deal with. Serg was wonderful and the Finance lady (Cant remember her name) was excellent. Overall it was a pleasant exper More

by RolandvV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serg and Finance lady.
Jun 11, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 06, 2018

Sales person was knowledgeable and friendly John L Sullivan Chevrolet had a good selection of the model vehicle we were looking for. Convenient location. Very busy dealership. Not aggressive sa More

by DENNISWYGAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson?, Nik Simonov
Jun 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 06, 2018

Volume Dealer = Good Deals The most important part of the car buying experience is how much your pocket hurts when you walk out. The second most important part is did you have a More

by SKINNERBOX916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Thompson
Jun 07, 2018 -

Roseville Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 06, 2018

Customer Service Excellent service provided, as always. I came in for my 2nd oil change. I had a piece of plastic on the undercarriage of my car that was hanging down. More

by M.LAYLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Jun 07, 2018 -

Roseville Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 06, 2018

Disappointed I was disappointed with the service rep in communication, it was poor..my truck never made it for a car wash..had to take somewhere else to get done � More

by CROCKER55MOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Am sorry don't remember name
Jun 07, 2018 -

Roseville Chevrolet responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 06, 2018

Bad service It took longer to wash the car than to change the oil. After that realized that my wind sheild crack was worse than it was prior to the service but wh More

by MACWREH32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Thames
Jun 07, 2018 -

Roseville Chevrolet responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 06, 2018

Nice Car, Poor Sales Once I mentioned that I'm paying in cash, the salesperson quickly lost interest in selling the car. At a point, I wanted to stand up and leave. The sa More

by Youtea
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert DeVenecia
Jun 07, 2018 -

Roseville Chevrolet responded

I truly am sorry to hear this feedback. Our goal here at John L Sullivan Chevrolet is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 05, 2018

Always the best! John L Sullivan sets the bar for value and customer service. I have purchased two cars here and will purchase more. They are friendly, honest, and ha More

by jheidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kircher, Steve White, Jim Ott, "JR" O'Grady, Penny Case, Jamal Saries, Paul Boucher
Jun 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 05, 2018

Sun Visor installation I bought a replacement illuminated sun visor ( $ 200 ) because they would not repair the old one. Then I had them install it because, who better than More

by Magnisson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Penny Case
Jun 07, 2018 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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