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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

June 01, 2018

Excellent Service and Professional Staff My wife and I have bought a couple of cars together. Most recently, we bought a Camaro ZL1 from John L. Sullivan Chevrolet at the Roseville Automall More

by DCC.2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis was our sales rep (we were his first sale and my wife got to cut his tie for him), Brandy in finance
Jun 04, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Congrats on your new vehicle! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 01, 2018

Awesome Colorado ZR2 Sergey was awesome, everyone was nice and helpful and very knowledgeable .Danny in Finance was a big help. Overall a great Experience. THE CHOCOLATE C More

by Steffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey and Danny in Finance
Jun 04, 2018 -

Roseville Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 31, 2018

Terrible ! I will never come back. You say one thing, and when I get there the whole deal changes. Terrible all the way around! Poor communication! More

by MOTOXMOMOF7
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jamal Saries, Sevy Vega
May 31, 2018

great service JLS Friendly, prompt, courteous, answered any questions I had. All work was under warranty - so walked out with ZERO invoice - can't beat that! Don't reme More

by KathT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
Jun 01, 2018 -

Roseville Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 31, 2018

Greatest Service Adviser Pamela Liberty Excellent Services from the Service Adviser Pamela Liberty and the Team. I would recommend John L Sullivan Chevrolet to everyone. There's really excel More

by Jasper55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Liberty
Jun 01, 2018 -

Roseville Chevrolet responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 30, 2018

Great Experience Roseville Chevrolet Dealership Service The dealership has a good website to schedule your appointments, they follow up with you before and after your service. When you bring your vehicle in More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Steve White
Jun 01, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 30, 2018

Maintenance less m.p.g. Took it in for a general maintenance tuneup and was getting 35 miles to a gallon and now I get 29. Called and got no return call. More

by DEBORAHAROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam
Jun 01, 2018 -

Roseville Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 30, 2018

Oil Drained During Service I would give a five star rating, but when I went to replace my tires they found I had no oil at all!!! I had an oil change on 05/12/18 at Big O Tires, More

by JAVIERC888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jun 01, 2018 -

Roseville Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 30, 2018

I love this place!! My Father and I had come in before to get him a Newer Chevy Silverado 1500 a few years ago. We decided to trade it in for a 2018 version. We've always More

by MIKE_JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Arbis, Sherrey Lawson
Jun 01, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 29, 2018

Sullivan Chevrolet Silverado purchase Lots of inventory and a pleasant staff with no pressure. We’re flexible and plenty fair and open to discussion. Waiting area had a small cafe and was More

by TDEVANS67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laprincess, Ian Johnson
May 30, 2018 -

Roseville Chevrolet responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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