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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

March 29, 2019

Was good til I was called back to the dealership To be honest everything was excellent till I had to deal with the sales manager. I mean for the next 6 years I’m going to be unhappy with my dream car More

by SPOFF14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales managers
Apr 01, 2019 -

Roseville Chevrolet responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 29, 2019

Oil Change & Cold Air Kit purchase & Install Great experience, Chevrolet had delays in getting these Cold Air intake kits out for the C7 Corvette. But this dealer used their display kit to get More

by MK4X4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randell Watkins
Apr 01, 2019 -

Roseville Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at John L Sullivan Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 29, 2019

Best place to purchase a vehicle This is my family’s 4th vehicle we purchased here, they have always done a fantastic job. Dyson was extremely helpful and knew exactly what we were lo More

by ERIKA.CAMARILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dyson
Apr 01, 2019 -

Roseville Chevrolet responded

Erika, it was a pleasure to read about your fourth car-buying experience at John L Sullivan Chevrolet. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Dyson provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 29, 2019

Volt Lease Justin was friendly and efficient at getting my old lease turned in and a new lease set up. The rest of the team Was helpful throughout the process. More

by SEAN_TARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pyle
Apr 01, 2019 -

Roseville Chevrolet responded

We appreciate the kind words, Sean. We look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 29, 2019

Long Time Customer I have been a long time customer from Elk Grove, I make the drive becsue the service is outstanding and customer support is top notch. More

by LAUGHINGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Guestschow
Apr 01, 2019 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 29, 2019

Bummed I have taken my vehicle solely to John L. Sullivan for years. I have always been very satisfied with the service. I still am, however I was very displ More

by THENOJ2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Apr 01, 2019 -

Roseville Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 29, 2019

Superior Customer Service Excellent customer service provided. I walked away a happy customer. Steve was amazing; patient, calm, and very thorough. He listened to all my concer More

by APEGANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica , Steve White
Apr 01, 2019 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 28, 2019

Diagnosis? Great customer service but I believe they misdiagnosed the problem with my vehicle. Had to come back a second time with another check engine light and More

by willrox3636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Mar 28, 2019 -

Roseville Chevrolet responded

Thank you for sharing your thoughts and feedback with us, Will. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work towards a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 28, 2019

Got what I wanted Justin was very knowledgeable and with a few good questions, narrowed down my search and found me a great hybrid. I love the Chevy Volt and the cookie More

by KATCHLUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Haddad Finance; Justin Frye, Sales
Mar 28, 2019 -

Roseville Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 28, 2019

Camaro Blues I bought a 3yr old GM certified Camaro a month ago. It came with 1/2 tank of gas. By the end of a 2 hour drive, needing gas, it was apparent why it on More

by DAVELACOMBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
La Princess
Mar 28, 2019 -

Roseville Chevrolet responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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