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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

May 08, 2018

Service Their service is always good. At least we are very happy with the company. Personnel are very helpful and friendly. Best of all the salesmen aren't pu More

by CWMAS2SRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name right now. Senior moment.
May 09, 2018 -

Roseville Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was helpful and friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 07, 2018

Watch sales manager/finance manager Let me start off by acknowledging the reason for 2 stars. My sales person was the most patient and knowledgeable salesman I've ever worked with. He More

by kimdawley2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Della Nickles, Sevy Vega, Tre Alcutt
May 13, 2018 -

Roseville Chevrolet responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 07, 2018

Service center and customer service I took my 2016 Chevy Impala in for a routine oil change a few months ago. There was a malfunction with the oil filter, the guys would've never been ab More

by stiara24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom. Service manager, Penny Case
May 09, 2018 -

Roseville Chevrolet responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing John L Sullivan Chevrolet for your vehicle needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 06, 2018

Awesome Team who made buying 2 vehicles an amazing day We were looking to get a new Equinox and maybe trade in my 2016 Silverado and wound up with a 2018 Equinox and a 2018 Silverado 1500 High Country on t More

by MRLUSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPrincess Chappell, Danny Haddad, Samantha Huhtala, Chase and Mark in Service, Roberto Thompson, "JR" O'Grady
May 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 06, 2018

Hardest working team ever!! This was an amazing experience! They got me in the car I wanted and for a monthly payment that was far less than I expected! Stirling was so patient a More

by MRSLOLI35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stirling, Vito, Max, Armando, Brandi, Vito Ballestrasse
May 07, 2018 -

Roseville Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose John L Sullivan Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 06, 2018

AMAZING This was my first time being here at JLS and I must say I'm very happy I stopped in, I was greeted with a nice person named John D.. To my surprise h More

by E_HADUCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davidson , Danny Haddad
May 07, 2018 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience at John L Sullivan Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 06, 2018

We love our 2018 Chevy Traverse Redline We are expecting our third child and came in to look at the Traverse as an SUV option that would comfortably accomodate 3 car seats. We worked with Go More

by EHollands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hutchinson, David Dryden, Gordon Post
May 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 06, 2018

Blessed I was in a bit of a bind, my car had broke down and I needed to get another car asap. Juan was able to help me get a car and I am really thankful for More

by pizzalover98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
May 07, 2018 -

Roseville Chevrolet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Juan. Enjoy your new vehicle! Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 05, 2018

Thumb up! Very satisfied with my purchase and even more satisfied with the customer service I received. I honestly felt like I was apart of a family. Will defin More

by ECASTILLO44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Ferro
May 07, 2018 -

Roseville Chevrolet responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 04, 2018

Best buying experience Would give 6 stars if I could. Elizabeth, Laprincess and everyone there provide an example of what car buying should be. Cookies are awesome too! More

by DCASERTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Damore, Laprincess Chappel
May 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

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