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Roseville Chevrolet

Roseville, CA

3.3
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

April 16, 2018

VERY UPSET Bought a 38 thousand dollar car and the ac didn't work well in October. Now I'm being told they had checked it and cant or wont fix it. I had original More

by brookencoreygeroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not meaning names
Apr 16, 2018 -

Roseville Chevrolet responded

Thank you for the detailed feedback. We strive towards providing the best in service to our community. I see your concerns and would like to learn more about the issues at hand. Please reach out to me directly and we’ll work on this together. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 15, 2018

Knowlegable sales and customer service staff. Salesman and Customer Service representative were very professional and knew their products. Cameron Ferro went out of his way to find a car we liked More

by DRYVITIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
Apr 16, 2018 -

Roseville Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 15, 2018

Ripped off. And treated horribly I am preparing a letter to John L Sullivan about my absolute frustration in dealing with your service dept and I will be sending the letter to Mr Sull More

by Truck owner
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Penny Case
April 15, 2018

Great experience As a first time buyer I was skeptic about going into a large dealership but, Vito made me feel very comfortable with the entire process and helped me More

by Rockstar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Ballestrasse
Apr 16, 2018 -

Roseville Chevrolet responded

I sincerely thank you for going out of your way to write this review! We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 15, 2018

Great experience Appreciate all the help and personal service. Greg Dyson was with me the entire day ensuring that I was happy with the entire purchase experience. More

by DANIMALCRKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dyson
Apr 16, 2018 -

Roseville Chevrolet responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was! Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 14, 2018

Thank you, Sales Manager, Max Nelson! Bought a new 2018 Silverado/Service Bed. Thank you, Max Nelson, for helping us make the best economical decision in determining which truck was the be More

by JDENECOCHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Nelson
Apr 16, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 13, 2018

Awesome Chris kircher is the best. Was in and out in less then an hour. Has followed up with me several times helping to resolved issues with the car. More

by NICK75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kircher
Apr 24, 2018 -

Roseville Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 13, 2018

hit or miss I have had wide mixes of experiences here. I don't like how they use the surveys to create an atmosphere of customer service because there are many ar More

by SEAN.STEVENS1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
update your list
Apr 16, 2018 -

Roseville Chevrolet responded

Sean, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 13, 2018

Great place I gave a 5 star rating because the people are friendly, the service is great and if you're staying to wait for your vehicle to be ready there is an ex More

by IAMKING118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hutcherson , Steve White
Apr 16, 2018 -

Roseville Chevrolet responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing us for your vehicle needs. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 12, 2018

Never again Extremely dismissive, pathetic service. Not loyal to loyal customers. Dealers bottom line is their only concern. Lip service only. Defects in the vehi More

by WETRRR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White, Penny Case
Apr 13, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred at our dealership. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

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