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Roseville Chevrolet - Service Center

Roseville, CA

2.8
598 Reviews

598 Reviews of Roseville Chevrolet - Service Center

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February 13, 2021

this guy rules! he is really knowledgeable, and accommodating. I was really impressed, and appreciative of his patience. thanks again brian for all your help! More

by dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede
Feb 15, 2021 -

Roseville Chevrolet responded

Dave - Thank you for the rave review of Brian! We are so happy to hear that he could assist you, and we appreciate you taking time to share this feedback. Hope to see you again at John L. Sullivan Chevrolet!

December 17, 2020

Robert in the Service Department is professional. He knows automobile service. I have been taking my Chevy Volt to John L. Sullivan since 2016. Always a positive experience. Great team of employees. More

by w.scrivani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in Service
Dec 17, 2020 -

Roseville Chevrolet responded

Thank you for stopping by to commend Robert! We are thrilled to hear that he's helped keep your Chevrolet Volt running safely over the years, and we really appreciate your kind feedback about our team. Have a great day!

November 19, 2020

Never go here. I was a loyal customer for 5 yrs. Bought new car and always serviced here. Service quote was more than double other shops their explanation was their overhead is higher. More

by Kris C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Hernandez
Dec 08, 2020 -

Roseville Chevrolet responded

Kris - I am sorry to hear that you are disappointed. We strive to deliver high-quality service at a great value, and I apologize if this was not better reflected in your time working with us. I appreciate you sharing this feedback, and if there is ever anything we can do to assist you, please do no hesitate to reach out. Thank you, Joy Sanders - CSI Manager - joys@chevyworld.com

July 27, 2020

Sullivan Chevy saved our vacation! Towing a boat trailer from Santa Barbara to Tahoe with our 01 Suburban. Car started to overheat. Sullivan took us in right away, diagnosed, quoted a More

by cjkrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember the name
Jul 27, 2020 -

Roseville Chevrolet responded

Reviews like this one always make us smile! We're so glad that our service team was able to save the day. It's wonderful to hear that everyone went above and beyond to deliver efficient, expert repairs and a safe, professional experience. From all of us here at John L. Sullivan Chevrolet, thank you for trusting us with your vehicle and your business!

December 19, 2019

Squeeze every last penny Your service department charged me $250 to diagnosis a check engine light. Even though I had the code read and knew it was a #6 cylinder misfire. Then More

by DCRADIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White, Penny Case
Jan 10, 2020 -

Roseville Chevrolet responded

This review has been received and acknowledged.

October 14, 2019

great customer service John L has been servicing my cars fro years with no issues .two weeks ago my 2012 Chevy Cruze was in there fro oil change and they discovered several More

by RONALDSAIA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rodriquez,Mark, and service Manager Terry
Oct 15, 2019 -

Roseville Chevrolet responded

RONALDSAIA3, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the John L Sullivan Chevrolet team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

June 15, 2019

Brian in parts=phenomenal We went in for an oil change & ovetall 7,500 mile check on our mailbu. Despite the on going construction service was above & beyond. We had points tha More

by Tatteredjustice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kircher, Brian Difede, David Rodgers, Joy Sanders
Jun 18, 2019 -

Roseville Chevrolet responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at John L. Sullivan Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 31, 2019

Proved me wrong I thought I could actually trust a dealership...well shame on me. John L Sullivan definitely proved me wrong on that one. When I drove off the lot unb More

by MELINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think his name was Roger
Jun 18, 2019 -

Roseville Chevrolet responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

April 02, 2019

Great Team! Courtney and Art were very helpful and attentive. Service was busy due to the state holiday and although the service team was under pressure, they mad More

by BPTYLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney and Art
Apr 02, 2019 -

Roseville Chevrolet responded

Tyler, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 01, 2019

Excellent Customer Service I had to take my Chevy Traverse in because the rear air conditioner stopped blowing cold air. Having 4 kids, I needed to get this resolved right away More

by RYAN.VANPERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honestly I cannot remember the service adviser's name
Apr 02, 2019 -

Roseville Chevrolet responded

Thank you for leaving us this great review, Ryan! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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