Roseville Kia

Easy experience overall. ..I've bought a lot of cars but never a Kia...I was looking at the new EV9 and Alex did a great job educating me and helping me get the order settled. ..I've bought a lot of cars but never a Kia...I was looking at the new EV9 and Alex did a great job educating me and helping me get the order settled. The car was delivered ahead of schedule, and they were fair in pricing. Overall a great experience, I'll do business with them again. -Christian More

Our salesmen Jimmy Hadley was very professional throughout the process. We felt very comfortable working with him. throughout the process. We felt very comfortable working with him. More

Great people to work with. The dealer listened to our needs and made the process very easy. We will buy from them again. The dealer listened to our needs and made the process very easy. We will buy from them again. More

Timely and efficient service on my Sorento! Thx so much to Joy! I’ll be back soon Thx so much to Joy! I’ll be back soon More

Every thing and everybody in the dealership are tops! We’ve been very impressed with the personal attention to our needs. We’ve been very impressed with the personal attention to our needs. More

I received a notice of a recall part that needed replaced. I called down to Kia and scheduled an appointment for two weeks out to have the part replaced. When I arrived, I was told that if they didn replaced. I called down to Kia and scheduled an appointment for two weeks out to have the part replaced. When I arrived, I was told that if they didn’t have the part on hand, they would have to order it And I’d have to come back to have it replaced. I asked why if you knew I was coming in didn’t you order it then so it could be replaced and I wouldn’t have to make another trip down from Auburn. I was told they don’t keep that part on hand because if I didn’t keep the appointment, then they’d have parts in the back that aren’t being used and my response was so now you’ve inconvenienced me by making me come down to tell me to go home and I’ll need to come back when you have the part, this is very poor Customer Service. And the person helping me said, well we have to inspect the car to make sure it meets the qualifications for the recall and once again, my response was I received a letter and you can look up my records since I bought the car there and tell what my car is and needed , I’m extremely frustrated at this inconvenience! More

NEVER SAW ERIC HASELTON MAYBE HE COULD OF GOT ME MY EXTRA KEY BUT AL IN ALL IT WAS A GOOD DAY AT ROSEVILLE KIA EXTRA KEY BUT AL IN ALL IT WAS A GOOD DAY AT ROSEVILLE KIA More

They were able to come up with a payment I could afford with no pressure with no pressure More

The employees need to reflect a positive image and less griping about the busyness of their job. The young men who welcome you and take your car when you arrive are nice. Service on my vehicle has been g griping about the busyness of their job. The young men who welcome you and take your car when you arrive are nice. Service on my vehicle has been good as well. The interior of the dealership needs to be cleaned! But again, the service advisors need to gripe less. Lack of maturity and gratefulness about having a job. More

excellent service, Joys was very clear in the services and faster. Will recommend it and comeback in the future. and faster. Will recommend it and comeback in the future. More