Roseville Kia

3rd car I have bought from this dealership. Great customer service and treated very well. Great customer service and treated very well. More

I am writing to express my sincere appreciation for the outstanding car purchase experience I had at your dealership. From the moment I walked through the doors to the final paperwork, every aspect of my i outstanding car purchase experience I had at your dealership. From the moment I walked through the doors to the final paperwork, every aspect of my interaction with your team exceeded my expectations. First and foremost, I want to commend your sales representative, Adam, for their professionalism and expertise. Adam and Abel was attentive to my needs, knowledgeable about the various models, and patiently answered all my questions. Their friendly demeanor and commitment to ensuring I found the perfect car made the entire process enjoyable. The showroom itself was well-organized, clean, and displayed a wide range of vehicles, allowing me to explore different options comfortably. I appreciated that the staff respected my time and did not engage in high-pressure sales tactics, creating an environment where I felt in control of the decision-making process. During the test drive, Adam provided valuable insights into the car's features and performance, helping me make an informed decision. The dealership's commitment to transparency was evident throughout the negotiation process, and I felt that I received a fair deal on the vehicle. The finance team also deserves recognition for their efficiency and clarity in explaining the financing options. The paperwork was handled promptly, and I felt confident that I understood all aspects of the agreement. The finance manager, Steven Brown , was particularly helpful in demystifying the financial aspects of the purchase. Furthermore, I want to acknowledge the exceptional customer service I received from your support staff. The entire team, from receptionists to service personnel, demonstrated a commitment to customer satisfaction that sets your dealership apart. Overall, my car purchase experience at KIA was nothing short of exceptional. I am thrilled with my new vehicle and grateful for the professionalism, expertise, and courtesy extended to me by your entire team. Please convey my gratitude to everyone involved in making this purchase a seamless and enjoyable process. I look forward to recommending KIA to friends and family and returning for any future automotive needs. Thank you once again for providing a top-notch car buying experience. More

Very professional, courteous, accommodating, understanding & timely. Worked all day with us and were encouraging. Over all very pleased! understanding & timely. Worked all day with us and were encouraging. Over all very pleased! More

Marina is awesome! She is very personable & deserves a raise! She told us all about a restaurant to eat at (Junior’s) while we had our vehicle serviced, which was a gre She is very personable & deserves a raise! She told us all about a restaurant to eat at (Junior’s) while we had our vehicle serviced, which was a great restaurant! Thank you for that!!We have dogs & so does she & we discussed our doggie family as well. She makes you feel like you are part of the family. More

Great team, I’m a tough close, but I gave a little and they game more they game more More

We had a wonderful experience at Kia Roseville I felt taken care of the entire time with zero pressure! Thanks again Viny! taken care of the entire time with zero pressure! Thanks again Viny! More

Experience was good. . Jasmine was Great! I was able to get in without an appointment. Only issue was they forgot to reset the maintenance indicator. . Jasmine was Great! I was able to get in without an appointment. Only issue was they forgot to reset the maintenance indicator. More

Dropped off with uncloseable trunk due to recalls. Oil change and security updates happened but no communication on the trunk issue. Came to pick it up with no update. Told later that they will call m Oil change and security updates happened but no communication on the trunk issue. Came to pick it up with no update. Told later that they will call me when the part comes in. Had an appointment and updated dealership the week before on the issue. More

I’ve been here before and it was definitely worth the drive!Great customer service will definitely recommend others to Roseville Kia! drive!Great customer service will definitely recommend others to Roseville Kia! More

Had to make 2 appointments to have a recall taken care of. Very poor decision as it took advantage of the customer. of. Very poor decision as it took advantage of the customer. More