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Roseville Kia

Roseville, CA

Overview
Reviews
Vehicles
4.5
578 Reviews
WELCOME TO ROSEVILLE KIA IN ROSEVILLE, CALIFORNIA. Let our family-owned dealership take care of you. We operate in Placer County, and have even earned ourselves a place in the prestigious Kia President’s Club. We serve all our friends and neighbors in Roseville, Rocklin, Auburn, Sacramento, Folsom, Citrus Heights, Elk Grove, Davis, Loomis, Granite Bay, Orangevale, Antelope, and all the surrounding areas. We have the largest selection of new Kia vehicles for you to choose from in Northern California. Ae have a huge selection of used cars as well. Getting genuine Kia Certified service for your Kia vehicle is straightforward and easy when you come to Roseville Kia. We have a great team that is ready to give you the best Kia owning experience in Placer County. We can do it all -- from oil changes and wheel alignments to major engine and transmission work. At Roseville Kia, we are proud to serve the community in which we live. And we look forward to serving you, as well!
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110 Automall Dr

Roseville, CA

95661

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Showing 578 reviews

July 10, 2023

we are very pleased with our service. we are thinking of going on aroad trip and wanted to make sure our car was in shape.thanks More

by dsmjberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
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Jul 14, 2023 -

Roseville Kia responded

We are happy that you are "very pleased with our service". And I’m sorry that you weren’t completely satisfied with your servicing timeframe - as we always strive for a five-star experience for every guest. If there is anything further you would like to share, I’m available to take your call. I hope to have the opportunity to deliver a five-star experience next time. Trampus Bettencourt, Service Manager - (916) 783-1000

July 10, 2023

Enjoyed my experience with Kia Motors. I am very happy with my new car! Would recommend to a friend! More

by jess.l.randall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Justin Arbis
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Jul 14, 2023 -

Roseville Kia responded

We are grateful to have you as a customer. Thank you, Jess! And enjoy your beautiful new Kia.

July 08, 2023

He was great ! Answers all my needs .He good to work with and I thank him for all the help ! More

by Thayer_cecil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos
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Jul 14, 2023 -

Roseville Kia responded

It was our pleasure to provide you with a clear explanation of our services. Thank you for the 5-star review and your endorsement of Abel. We appreciate your business and look forward to working with you again in the future! And enjoy your beautiful new Kia.

July 08, 2023

Jeff is great. All of your staff has always been kind and professional. Thank you More

by gewebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Poniatowski
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Jul 14, 2023 -

Roseville Kia responded

We’re glad you had a great experience at Roseville Kia Service! Thank you for the five stars and for giving Jeff a shout-out. If we can do anything that can further assist you, just give us a call. Trampus Bettencourt, Service Manager - (916) 783-1000

July 07, 2023

Service was very slow to start with because of a lack of personnel. I was 10 early and got waited on 15 minutes after my appointment. The person who waited on me was professional and apologetic. Hopefully, More

by HARTUROKWAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
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Jul 14, 2023 -

Roseville Kia responded

We pride ourselves on our professional service, and I’m very sorry that we were running behind schedule for your recent visit. I’d like an opportunity to learn the details of what happened here and how we can improve. If you’re interested, would you please reach out at your convenience? Thank you, Trampus Bettencourt, Service Manager - (916) 783-1000

July 07, 2023

Staff was very helpful and courteous. Service was timely. It was a very easy experience. More

by Adrianacrawford710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Jul 14, 2023 -

Roseville Kia responded

We’re thrilled to hear our commitment to our customers always stands out to you. Thanks so much for recommending Roseville Kia!

July 07, 2023

John was very helpful. The work was done as promised and the theft recall issue was fixed and delivered on time. More

by jgwalker246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zito
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Jul 14, 2023 -

Roseville Kia responded

I am happy to hear that John and our team sorted out your vehicle’s theft recall issue. On behalf of everyone at Roseville Kia, we wish you safe travels! Trampus Bettencourt, Service Manager - (916) 783-1000

July 07, 2023

Joy is great! She was friendly, efficient, though, and helpful. The service area was clean. They also offered water and snacks while you are wauting. More

by nonnagail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
Report | Print
Jul 14, 2023 -

Roseville Kia responded

Thank you for the 5-star review, and for your endorsement of Joy! She continues to be a significant asset to our team at Roseville Kia. We appreciate your business, and look forward to working with you again in the future.

July 06, 2023

Sales persons were focus on that. .. selling! they told me one price, then there was a mistake and the price was different. They gave me the car and some days later they said the credi More

by sarroyo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Hurtado, Nikita Lebedev
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Jul 14, 2023 -

Roseville Kia responded

I’m sorry your experience left more to be desired. If you’ve not received timely communications, we sincerely apologize. And perhaps it was not made clear that the APR change was due to the bank, not the dealership. I hope we get another chance to impress you down the line - please give me a call if there’s anything further you’d like to share. Best, Jordan Rodgers, General Sales Manager - (916) 783-1000

July 04, 2023

This is the second time my oil has leaked after getting an oil change here. More

by LAUREN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jul 05, 2023 -

Roseville Kia responded

Lauren, I’m sorry our service left you wanting more. For the situation you described, short-term leakage following an oil exchange may often be associated with residual oil under the vehicle after the change, or with oil detergents and solvents removing buildup 'scab'. Neither condition indicates mechanical error. Please give me a call if you’re willing to give us another chance - I’d be glad to connect and assist with any outstanding needs however I can. Thank you, Trampus Bettencourt, Service Manager - (916) 783-1000

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