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Roseville Kia

Roseville, CA

Overview
Reviews
Vehicles
4.5
578 Reviews
WELCOME TO ROSEVILLE KIA IN ROSEVILLE, CALIFORNIA. Let our family-owned dealership take care of you. We operate in Placer County, and have even earned ourselves a place in the prestigious Kia President’s Club. We serve all our friends and neighbors in Roseville, Rocklin, Auburn, Sacramento, Folsom, Citrus Heights, Elk Grove, Davis, Loomis, Granite Bay, Orangevale, Antelope, and all the surrounding areas. We have the largest selection of new Kia vehicles for you to choose from in Northern California. Ae have a huge selection of used cars as well. Getting genuine Kia Certified service for your Kia vehicle is straightforward and easy when you come to Roseville Kia. We have a great team that is ready to give you the best Kia owning experience in Placer County. We can do it all -- from oil changes and wheel alignments to major engine and transmission work. At Roseville Kia, we are proud to serve the community in which we live. And we look forward to serving you, as well!
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110 Automall Dr

Roseville, CA

95661

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Showing 578 reviews

July 04, 2023

Greeted by a friendly salesperson Omari - who answered many questions and was not “sales-y” We left wanting to think about it and I texted Omari the next day with my offer. It was accepted - easy peasy! More

by mom2kad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian - not Hurtado, in finance , Chad Matz, Omari Williams
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Jul 05, 2023 -

Roseville Kia responded

We are thrilled that Roseville Kia made the shopping experience easy for you. And I’m sorry that you weren’t completely satisfied with your finance process timeframe. We appreciate your feedback about your experience. And if there is anything further you would like to share, I’m available to take your call. I hope to have the opportunity to deliver a five-star experience next time. Jordan Rodgers, General Sales Manager - (916) 783-1000

July 03, 2023

AMAZING! !! WILL ALWAYS DO BUSINESS WITH KIA ROSEVILLE!! LOVE MY TELLURIDE! BYE-BYE BMW !! ! Ash More

by 167parkstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Trampus Bettencourt, Jeff Poniatowski, Jasmine Andrade, Joy Sanders, Tyler Wright, Bianca Cruz
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Jul 05, 2023 -

Roseville Kia responded

Ash, for you to say “WILL ALWAYS DO BUSINESS WITH KIA ROSEVILLE” really makes our day! Thank you for such a fantastic review. All of us at Roseville Kia are grateful for your business and wish you safe driving!

July 03, 2023

My service advisor, Joy, was awesome. She kept me updated through out my service and made sure my needs were met. More

by tom.stanley.ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
Report | Print
Jul 05, 2023 -

Roseville Kia responded

Tom, it was our pleasure to provide you with a clear explanation of our services. Thank you for the 5-star review and your endorsement of Joy! We appreciate your business and look forward to working with you again in the future!

July 03, 2023

Roseville Kia always has excellent customer service! ! They are always super friendly and I highly recommend 😊 More

by jenself1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zito
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Jul 05, 2023 -

Roseville Kia responded

Thank you for your 5-star review. We are delighted to know it was worth the drive to service your vehicle at Roseville Kia. Enjoy your Kia - and thank you for your business from your friends at Roseville Kia!

July 03, 2023

Tyler is great at his job, but Kia hasn’t been the best itself to me as a loyal customer. More

by elizabethj225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders, Tyler Wright
Report | Print
Jul 05, 2023 -

Roseville Kia responded

Elizabeth, I'm thrilled that Tyler has taken excellent care of your needs. And I’m sorry to see that you’re frustrated with the manufacturer. I’m happy to review the circumstances if you’d like to reach out to me directly. Thank you, Trampus Bettencourt, Service Manager - (916) 783-1000

July 03, 2023

Was treated very well by Service Advisor. He listened well and responded accordingly with patience and kindness. More

by MY4BUBBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
Report | Print
Jul 05, 2023 -

Roseville Kia responded

We appreciate you sharing your experience in our Service and Tire Center. It is validating to our team knowing Tyler is providing this level of service and care to you, our client - as it is our daily goal. Thank you for your business from your friends at Roseville Kia.

July 03, 2023

Bianca was very personable however I would have preferred she offer me more details regarding the sealant and window tint that I purchased. I had to ask a lot of questions and would have appreciated her givi More

by senarvaez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Brown, Bianca Cruz
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Jul 05, 2023 -

Roseville Kia responded

A four-star experience is not what I expect for my customers. I would like to learn what happened during your visit and make things right. Would you consider calling me personally so that we can help? Trampus Bettencourt, Service Manager - (916) 783-1000

July 01, 2023

It was ok for a dealership. Next time the waiting time shouldn't be that long. More

by tonymacj64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Matz, Jordan Rodgers, Eduardo Castellanos
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Jul 05, 2023 -

Roseville Kia responded

Tony, congratulations on your beautiful new Kia. And , I’m sorry your experience with waiting time left more to be desired. I will use this feedback as we continuously work to improve the guest experience at the new Roseville Kia. I hope we get another chance to impress you down the line - please give me a call if there’s anything further you’d like to share. Best, Jordan Rodgers, General Sales Manager - (916) 783-1000

July 01, 2023

It was a great experience and I would be willing to tell friends and family to buy here More

by jeremydre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Hollis
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Jul 05, 2023 -

Roseville Kia responded

Jeremy, congratulations on your new Kia! Enjoy your new ride and thank you for your business from your friends at Roseville Kia.

July 01, 2023

Jeff was all around wonderful. He worked hard to find the right vehicle and went above and beyond the call of customer service. I am confident he will do the same for you! More

by martinfamily400
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Arbis, Jeff Chu
Report | Print
Jul 05, 2023 -

Roseville Kia responded

Thank you for your 5-star review of Roseville Kia. We are delighted to know it was worth the drive to purchase your next vehicle from Jeff. It’s great he made the process easy - as that it what we strive to do every day. Have a great day and enjoy your new ride!

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