Roseville Kia

The dealership is well organized and clean. The staff was nice and friendly, they also keep u update about car. The staff was nice and friendly, they also keep u update about car. More

Happy with my Carnival LX. Service dept. is great. The best part of KIA Roseville is Jeff Pontiatowski. Dedicated and professional. He followed through on a problem I had when Service dept. is great. The best part of KIA Roseville is Jeff Pontiatowski. Dedicated and professional. He followed through on a problem I had when I leased my new 2024. When nobody would respond to my problem from sales ,management, customer service and complaint department. months of frustration was solved within two days by Jeff. Great employee. Great person .Dave has a great dealership. A review of upper management procedures may be needed. More

My experience was good. Helpful and funny, car is in good care. Nothing more to aay Helpful and funny, car is in good care. Nothing more to aay More

I was happy to get into the 2018 Chevy Equinox. We were assured that all the services on it were up to date. We even purchased a 3000 dollar warranty. I’ve driven the vehicle 100 miles and have We were assured that all the services on it were up to date. We even purchased a 3000 dollar warranty. I’ve driven the vehicle 100 miles and have found out through my mechanic that the major 100, 000 service was not done and is 5000 miles past due. The cost is 1000 dollars. We’ve tried numerous times to ask Kia if they would do this much needed Service. There yet to return our calls or emails. The warranty is worthless if the maintenance is not kept up on the vehicle. I feel they were fraudulent in not disclosing that this service was not done and selling us a warranty that is not worth the paper it is written on. I’m still hoping that maybe they will service the transmission and brakes and replace the spark plugs to make this right. More

Outstanding experience, wonderful staff! Best place to buy a car… I will be back for all of my future car needs. Best place to buy a car… I will be back for all of my future car needs. More

Service was great and they didn't take long to finish the service to the car service to the car More

I had a good experience with Ash on day one. A week later I had a good experience with Lerch. A week after that I had a great experience with the service dept. So overall, when you add it all up A week later I had a good experience with Lerch. A week after that I had a great experience with the service dept. So overall, when you add it all up, I would highly recommend Roseville Kia. More

Disappointed that they obviously broke my hood latch while replacing engine and refuse to take responsibility for it and fix it, so they let me leave with a faulty hood latch, that’s real safe! Althou while replacing engine and refuse to take responsibility for it and fix it, so they let me leave with a faulty hood latch, that’s real safe! Although I am thankful for the engine being replaced, this was unacceptable to me. More

On my last visit unsatisfactory and incomplete work performed no response after I called back. performed no response after I called back. More

Super packed when I got there. Parking was difficult. Deal took forever to reach because it took a ton of negotiation to get to an offer that made trading in my car for a new car w Parking was difficult. Deal took forever to reach because it took a ton of negotiation to get to an offer that made trading in my car for a new car worth it. 7+ hours later I felt I got the best offer I could’ve gotten and I love my new Kia. Richard was very patient. One weird thing though was they held on to my trade in key to check out the car but I had to ask for it back multiple times when I didn’t feel like continuing in the negotiation process. Each time I’d ask, they would instead come back with a new offer as if they didn’t want me to leave. I get the desire to make the sale but that was just unnecessary and made me feel a little uneasy and why I got my husband on the phone to continue negotiating us down to what ultimately was a great deal. Finance after the fact took a while to get me in and process my paperwork but the guy helping me was absolutely fantastic through the process. It took a hot minute to get the deal I wanted, but we got there, and despite the hiccups I would ABSOLUTELY do business with Kia again in the future if the right deal presents itself. More