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Roseville Kia - Service Center

Roseville, CA

4.4
229 Reviews

229 Reviews of Roseville Kia - Service Center

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August 17, 2023

Very polite and helpful They did their job quickly and efficiently I was pleased with them More

by wajmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
Report | Print
August 17, 2023

Marina was helpful. She made sure to communicate throughout the process and scheduled my next check. More

by alellis251969
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko
Report | Print
August 16, 2023

Bianca was efficient and friendly. She looked for any recalls and kept me informed of the status of my car. More

by xxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cruz
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August 16, 2023

Marina was was Absolutely amazing, on my second visit to the dealer she took her time to go over my best options, very efficient and patient. More

by rickp0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko
Report | Print
August 11, 2023

The lack of information given to the customer is not that great and leave us the customer clueless on the service or amount of service the vehicle has. And the simple run down of what was checked or done to More

by Yanezfamily2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trampus Bettencourt, Tyler Wright, Bianca Cruz
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August 04, 2023

The agent was having a lot of technical difficulties with printing, and also didn't seem to have much of a menu based on the history of this car as to what was due to be done. The service work done appeared More

by dsherman.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Goibnazarov, Jeff Chu, Jasmine Andrade
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Aug 11, 2023 -

Roseville Kia responded

A three-star experience is not what I expect for my customers. I would like to learn what happened during your visit and make things right. Would you consider calling me personally so that we can help? Trampus Bettencourt, Service Manager - (916) 783-1000

August 03, 2023

Thanks Joy for ordering the recall parts for my car. Thanks for letting me know when the parts arrived and scheduling my appointment. You are a true professional. Thanks so much for the professionalism More

by jeromemw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders, Tyler Wright
Report | Print
Aug 11, 2023 -

Roseville Kia responded

Hi, Jerome! We appreciate you sharing your experience in our Service and Tire Center. It is validating to our team knowing Joy is providing this level of service and care to you, our client - as it is our daily goal. Thank you for your business from your friends at Roseville Kia.

August 02, 2023

The agent was very knowledgeable and kind. Thank you KIA for a wonderful experience. You went over and beyond to get us a good deal. More

by Nazormuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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August 02, 2023

was a wonderful experience very courteous polite knew what they were talking about Kurt right to what I needed and scheduled me a soon as possible More

by kathouse1963@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Andrade
Report | Print
August 02, 2023

My 2 experiences have been top notch! Both Joy and Tyler have been fantastic and very easy to work with. More

by brianfinlay1642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders, Tyler Wright
Report | Print
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