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Roseville Kia - Service Center

Roseville, CA

4.4
229 Reviews

229 Reviews of Roseville Kia - Service Center

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August 02, 2023

Always a nice experience. I do have an issue with a paint problem that I did not cause. My window post paint just peeled off the car while washing with a garden hose. That sho More

by gordonrose2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Jasmine Andrade
August 02, 2023

My vehicles needed an inspection before renewing its registration, I only had a few days left with no appointments but Jasmine helped and squeezed my vehicle in her tight schedule and had someone take c More

by Sam Farris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Andrade
August 01, 2023

Isiah Beatty was so pleasant to work with when I purchased my Kea..outstanding customer representative, always offering if I needed anything and made sure I was comfortable…Very respectful young man More

by beekmanv
Recommend Dealer
Yes
Employees Worked With
Isaiah Beatty
Aug 01, 2023 -

Roseville Kia responded

Thank you for the kind review! We are so proud that we earned your business here at Roseville Kia. And we will be sure to let Isaiah know that you appreciate him. Enjoy your beautiful Kia!

August 01, 2023

Great communication. Easy in and out. Workers are nice. I can’t remember the lady that works right when you first walk in but she is the best!!! More

by dcjustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It must be Jasmine - I wish she had a pic, Jasmine Andrade
August 01, 2023

They are always great. I’m in and out in no time. They are always professional. More

by adambzari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Nelson, Eric Haselton, Justin Arbis, Marina Korneyenko, Trampus Bettencourt, Jeff Poniatowski, Jasmine Andrade, Joy Sanders, Tyler Wright, Bianca Cruz
July 31, 2023

Good experience, everyone was cordial and attentive. Would gladly recommend this dealership! Would like some additional orientation tho, if available. More

by brookeom23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Chu in Sales was wonderful!, Trampus Bettencourt, Jasmine Andrade
Aug 01, 2023 -

Roseville Kia responded

Hi Brooke! Thank you for your 5-star review of Roseville Kia. We are delighted to know it was worth the drive to purchase your next vehicle from Jeff. And certainly - call Customer Relations for a vehicle features review, so that you're familiar with all of the functions and benefits available: 916.783-1000. And thank you again!

July 31, 2023

Did not have to wait long for car. They did try to sell more extra items. More

by WHIZLERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cruz
Aug 01, 2023 -

Roseville Kia responded

We’re glad you had a great experience at Roseville Kia! Thank you for the five stars and for giving Bianca a shout-out. Thank you for choosing Roseville Kia Service!

July 31, 2023

Everyone is always professional and very helpful. I wouldn’t want to take my vehicle anywhere else. More

by hklvs2dance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Trampus Bettencourt, Jeff Poniatowski, Joy Sanders, Bianca Cruz
Aug 01, 2023 -

Roseville Kia responded

We can’t thank you enough for the excellent review of Roseville Kia! We appreciate you, and look forward to seeing you next time.

July 28, 2023

Great, all-around customer service. They go above and beyond for their customers! Top notch! More

by Candice207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Tyler Wright
Aug 01, 2023 -

Roseville Kia responded

Candice, thank you so much for sharing your positive experience working with Marina and Tyler! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia Service and we hope to see you back for your next oil change!

July 28, 2023

My Kia experience was not good as I bought it first time . It will be great if you service initial 3 services free because there are already too many issues going on with Kia security things . More

by baadnan2015
Recommend Dealer
Yes
Employees Worked With
Trampus Bettencourt, Jasmine Andrade
Aug 01, 2023 -

Roseville Kia responded

A three-star experience is not what I expect for my customers. I would like to learn what happened during your visit and make things right. Would you consider calling me personally so that we can help? Trampus Bettencourt, Service Manager - (916) 783-1000

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