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Roseville Kia - Service Center

Roseville, CA

4.4
229 Reviews

229 Reviews of Roseville Kia - Service Center

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June 06, 2023

Everything was great with my last two visits to have my car worked on i would highly recommend More

by byranbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Trampus Bettencourt, Jeff Poniatowski, Jasmine Andrade, Joy Sanders, Tyler Wright, Bianca Cruz
Jun 09, 2023 -

Roseville Kia responded

Byran, I am happy to hear that out team sorted our your vehicle’s service needs! On behalf of everyone at Roseville Kia, we wish you safe travels. Trampus Bettencourt, Service Manager - (916) 783-1000

June 03, 2023

For an emergency and unplanned repair situation, it was handled with courtesy and kindness throughout the process. More

by karilauger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Andrade
Jun 09, 2023 -

Roseville Kia responded

Thank you so much for sharing your positive experience working with Jasmine! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia Service and we hope to see you back for your next oil change!

June 02, 2023

I was receiving text messages that weren't about my car, even the next day. Invoices that weren't mine too. I hope my next experience is better. More

by hwinford
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Wright
June 02, 2023

The manager and the sales person were great and accommodating. I'm happy with the car I bought and for a good price! More

by DDGUINASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J'various, forgot the mgr's name
Jun 02, 2023 -

Roseville Kia responded

Thank you for the kind review! We are so proud that we earned your business here at Roseville Kia. Enjoy your beautiful new Kia!

June 01, 2023

From the time we set foot on the lot, we were treated with respect. We weren't hounded every step we took, and we found the car of our dreams. Abel made the transaction so easy and positive, we came back More

by jeren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Jeff Poniatowski
Jun 01, 2023 -

Roseville Kia responded

Wow, thank you for the glowing review! We are positively blushing. And we are so proud that we've earned your business here at Roseville Kia. And we will be sure to let Abel & Jeff know that you appreciate them! Enjoy your vehicles, and we'll see you for your next service visit. Thank you for choosing Roseville Kia to both purchase and service your vehicles.

June 01, 2023

The dealership sucks! ! I was sold a car that they knowingly knew was a lemon. I have tried to reason with them, but get nowhere. Jason Rodgers is about as ineffective a More

by vprice1967
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Rodgers, Trampus Bettencourt, Bianca Cruz
Jun 02, 2023 -

Roseville Kia responded

I’m sorry that we didn’t leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve moving forward. Please give me a call at your earliest convenience. Jordan Rodgers, General Sales Manager - (916) 783-1000

June 01, 2023

Marina was very kind, communicative and made my visit easy. She’s great with customers. More

by lpaige730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Jeff Poniatowski, Bianca Cruz
Jun 01, 2023 -

Roseville Kia responded

Thank you so much for sharing your positive experience working with Marina! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia Service and we hope to see you back for your next oil change!

June 01, 2023

Easy process, minimal time spent in the dealership, paperwork was easy to follow, and courteous personnel. More

by jacque8608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cruz
Jun 02, 2023 -

Roseville Kia responded

Hi, Jacque! We appreciate you sharing your experience in our Service and Tire Center. It is validating to our team knowing Bianca is providing this level of service and care to you, our client - as it is our daily goal. Thank you for your business from your friends at Roseville Kia.

May 31, 2023

Friendly, courtesy and helpful information letting me know stuff kept me informed throughout the process More

by debpadg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
May 31, 2023 -

Roseville Kia responded

We are thrilled that your experience with Roseville Kia Service was "friendly, courtesy and helpful"! Thank you for choosing Roseville Kia.

May 31, 2023

Excellent customer service! From beginning to end! Tyler is very helpful and goes the extra mile to help you! More

by JONATHANJAIME66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
Jun 02, 2023 -

Roseville Kia responded

Thank you so much for the kind review! We are so proud that we earned your business here at the Roseville Kia Service Center. And we will be sure to let Tyler know that you appreciate him! We look forward to seeing you next time.

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