Roseville Kia - Service Center

In for just an oil change and rotation of tires. Overall the service was within an hour so I was in and out quickly. Overall the service was within an hour so I was in and out quickly. More

Every thing and everybody in the dealership are tops! We’ve been very impressed with the personal attention to our needs. We’ve been very impressed with the personal attention to our needs. More

Timely and efficient service on my Sorento! Thx so much to Joy! I’ll be back soon Thx so much to Joy! I’ll be back soon More

I received a notice of a recall part that needed replaced. I called down to Kia and scheduled an appointment for two weeks out to have the part replaced. When I arrived, I was told that if they didn replaced. I called down to Kia and scheduled an appointment for two weeks out to have the part replaced. When I arrived, I was told that if they didn’t have the part on hand, they would have to order it And I’d have to come back to have it replaced. I asked why if you knew I was coming in didn’t you order it then so it could be replaced and I wouldn’t have to make another trip down from Auburn. I was told they don’t keep that part on hand because if I didn’t keep the appointment, then they’d have parts in the back that aren’t being used and my response was so now you’ve inconvenienced me by making me come down to tell me to go home and I’ll need to come back when you have the part, this is very poor Customer Service. And the person helping me said, well we have to inspect the car to make sure it meets the qualifications for the recall and once again, my response was I received a letter and you can look up my records since I bought the car there and tell what my car is and needed , I’m extremely frustrated at this inconvenience! More

Service was so quick and efficient. They got me checked in quickly and then performed an inspection and changed my wiper blades in record time. Love working with them! They got me checked in quickly and then performed an inspection and changed my wiper blades in record time. Love working with them! More

The employees need to reflect a positive image and less griping about the busyness of their job. The young men who welcome you and take your car when you arrive are nice. Service on my vehicle has been g griping about the busyness of their job. The young men who welcome you and take your car when you arrive are nice. Service on my vehicle has been good as well. The interior of the dealership needs to be cleaned! But again, the service advisors need to gripe less. Lack of maturity and gratefulness about having a job. More

excellent service, Joys was very clear in the services and faster. Will recommend it and comeback in the future. and faster. Will recommend it and comeback in the future. More

Joy was really nice she made sure I was comfortable and my car was good. my car was good. More

Marina is the best. I love taking my vehicle in to Roseville KIA. She's so personable and makes waiting seem like no time at all. BTW, she deserves a do over on her vaca I love taking my vehicle in to Roseville KIA. She's so personable and makes waiting seem like no time at all. BTW, she deserves a do over on her vacation. lol More

Brought car in for 30K service was estimated 2 hour wait was closer to 1 hour so as always click service! was closer to 1 hour so as always click service! More