Roseville Midway Ford
Roseville, MN
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Very disappointed in the way I was treated this morning when I went in for an oil change. I’ve been taking my vehicles here for service for 15 years. Not anymore. Last week I scheduled a service appointme when I went in for an oil change. I’ve been taking my vehicles here for service for 15 years. Not anymore. Last week I scheduled a service appointment on their website and got an email back saying no appointment necessary. So I went in at 1:30 and was told I’d have to leave my car there for the rest of the day (7:00 pm). I was told they were very busy and I needed to be there first thing in the morning if I didn’t want to wait that long. I didn’t have a ride so I left. This morning I arrived before 7 a.m. and was second in line (they don’t take appointments). I was then told it would be at least a half day as I have a Mitsubishi and they needed to order the parts and oil. I’ve had this vehicle in for oil changes before and that was never an issue. The service guy said well things change. He also told me it would be cheaper if I just went to Mitsubishi. I asked if he ordered the parts and oil today if I could come back tomorrow and get in right away. He said I’d have to wait in line. I was trying to explain what happened last time when he interrupted me and said “Do you want me to order the stuff or not?” So I said no. I left and went to the Mitsubishi dealer. Got an appointment right away. I won’t be taking any of my vehicles to Midway Ford ever again. More
I have been pleasantly surprised with Midway Ford compared to other dealerships. Since I ordered my pickup during the period of time even getting a vehicle was difficult and many dealerships were cha compared to other dealerships. Since I ordered my pickup during the period of time even getting a vehicle was difficult and many dealerships were charging more than a thousand over cost Midway Ford didn't. I do not live close to Midway Ford but it was well worth the extra miles for both price and customer service. Cy More
We always enjoy our lease trade in time. It is a very smooth process. This was our 6th lease. All the people involved have been outstanding. Thank you, Midway Ford. It is a very smooth process. This was our 6th lease. All the people involved have been outstanding. Thank you, Midway Ford. More
The salesman that contacted me from midway ford was rude and got adversarial when I questioned the price of their truck. Instead of saying something like, well that's the listed price of the truck but I sug and got adversarial when I questioned the price of their truck. Instead of saying something like, well that's the listed price of the truck but I suggest you come look at the truck and we can talk pricing, he immediately compared the price of the truck to the price of food and gas. Very unprofessional. More
Carrie and Travis were great to work with on the purchase of our new Bronco! The Bronco took a long time to get here, over two years, but its a terrific vehicle and Midway is a great place to do business of our new Bronco! The Bronco took a long time to get here, over two years, but its a terrific vehicle and Midway is a great place to do business with! Thanks to Amber in Finance as well! Thank you all so much! More
Everyone was very helpful and friendly, easy to work with especially with not being local. Kept us informed of any updates on production and shipment. Made us feel welcomed. especially with not being local. Kept us informed of any updates on production and shipment. Made us feel welcomed. More
I love Roseville Midway Ford. I was very satisfied after I bought Ford Edge 2022. They did everything for me quickly so I get a new vehicle. I was very satisfied after I bought Ford Edge 2022. They did everything for me quickly so I get a new vehicle. More

