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Ross Downing CDJR
Hammond, LA
214 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 214 reviews
Verified Customer
January 02, 2026
Brandon Dupas provided phenomenal customer service. My wife couldn't be more satisfied with her Jeep Wrangler. The entire experience was pleasant and I'd like to give a big shout out to the entire Ro My wife couldn't be more satisfied with her Jeep Wrangler. The entire experience was pleasant and I'd like to give a big shout out to the entire Ross Downing family!!! More
by s_compass
Employees Worked With
Brandon Dupas
December 31, 2025
Had bought there from previous dealership. Our salesperson Michelle Callahan was over the top to deal with. She was very knowledgeable, very professional, and not pushy. The entire process was Our salesperson Michelle Callahan was over the top to deal with. She was very knowledgeable, very professional, and not pushy. The entire process was very enjoyable. More
by w.tyson
December 31, 2025
The crew works well together to get your vehicle in and out of the autoshop and quick to give you suggestions for the service. Thank for everything out of the autoshop and quick to give you suggestions for the service. Thank for everything More
by Jae hart
Employees Worked With
Don't remember
December 31, 2025
Great purchase and made the buying experience easy. I would recommend to family and friends I would recommend to family and friends More
by rmichel2
December 31, 2025
Professional and courteous as well as technically competent. I purchased my vehicle used from an out-of-state dealer. This dealership treated me as if I had purchased from thrm. competent. I purchased my vehicle used from an out-of-state dealer. This dealership treated me as if I had purchased from thrm. More
by asharp1952
Employees Worked With
December 31, 2025
The service department and the service department manager , all employees are extremely attentive and perform repairs and general maintenance perfectly. , all employees are extremely attentive and perform repairs and general maintenance perfectly. More
by robert.bolin
Employees Worked With
Rebecca Scott
December 26, 2025
Brandon Dupas was our sales professional. He was very friendly and helpful. It was after 5pm when we purchased our Jeep, so there was no one to detail it at that time, so Brandon cleaned it a He was very friendly and helpful. It was after 5pm when we purchased our Jeep, so there was no one to detail it at that time, so Brandon cleaned it and removed all of the stickers. That is going the extra mile!! Thanks Brandon More
by mmartin32
Employees Worked With
Brandon Dupas was our Sales person and we were very pleased with him and time that he took with us.
December 23, 2025
I had a very good experience. I didn’t feel pushed or pressured. Brandon was a true gentleman, very respectful and kind. Even though his dealership didn’t have what I wanted he an I didn’t feel pushed or pressured. Brandon was a true gentleman, very respectful and kind. Even though his dealership didn’t have what I wanted he and the GM went out of their way to find what I wanted and they made sure it happened. Everyone at the dealership were so friendly and accommodating. I was from out of town but that didn’t matter. They just wanted me satisfied with my purchase. Signing papers was a breeze as well. He had everything prepared and treated me like a friend. I wouldn’t hesitate to go back to this dealership. Thank you all!! More
by pennytorrey
