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Ross Downing CDJR
Hammond, LA
228 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 228 reviews
August 23, 2026
Everyone was very good to deal with. They went above and beyond to make sure I got the truck I really wanted! They went above and beyond to make sure I got the truck I really wanted! More
by tjhebert76
Verified Customer
August 21, 2026
Great to deal with! Nice and fast! Would buy from them again! Hate buying cars but this wasn’t painful Nice and fast! Would buy from them again! Hate buying cars but this wasn’t painful More
by laciepeek
Employees Worked With
August 21, 2026
Great customer service, Austin is the best salesman ever. Helped me get car approved in no time, took less than 10 in finance then out the door. Best service ever Helped me get car approved in no time, took less than 10 in finance then out the door. Best service ever More
by jonathantrapani
Employees Worked With
Austin trapani
August 18, 2026
No professionalism within service department. Service Rep try to make customer feel as if they are UNSURE of what their problem with the vehicle. No response to emails. Is this what doing busin Service Rep try to make customer feel as if they are UNSURE of what their problem with the vehicle. No response to emails. Is this what doing business has come to More
by Moore.leon
Employees Worked With
Philip
August 14, 2026
The service team was very professional and handled all of my concerns!!! The spoke to me with respect of my questions. my concerns!!! The spoke to me with respect of my questions. More
by conniecehan
August 14, 2026
Sales and service was outstanding. They answered every question in a timely manner. I will recommend this dealership. They answered every question in a timely manner. I will recommend this dealership. More
by drewallain
August 12, 2026
I was met by a professional salesman fairly quickly upon arrival. He walked me through his inventory based on what I was looking for within my price range. I was blessed because what I wanted was just dropp arrival. He walked me through his inventory based on what I was looking for within my price range. I was blessed because what I wanted was just dropped off the truck. I took it for a test drive, and I was sold. He gave me a great deal on my trade-in. He got me the best savings offer they had. Saving me almost $10,000 off the sticker price. The financing was amazing; they got me what I thought was a deal on my APR for my credit score. I was approved within an hour of selecting what I wanted. Best experience, I believe, for my first time buying a new vehicle. Thank you, Ross Downing. More
by nathanieltoups7
August 11, 2026
Everyone was friendly and answered all my concerns with little wait time. I am very satisfied. little wait time. I am very satisfied. More
by polly
Employees Worked With
August 11, 2026
Purchased a new Ram Rebel and handled the entire deal remotely never setting foot o n the lot. We are out of state and needed a new work truck and fast. Herman was my rep and was top notch and was prof remotely never setting foot o n the lot. We are out of state and needed a new work truck and fast. Herman was my rep and was top notch and was professional from the start. More
by cgwaltney
August 08, 2026
Very satisfied with the service great prices no pushy salesman sales manager does a very good job salesman sales manager does a very good job More
by sharkey798
