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Ross Downing CDJR

Hammond, LA

4.7
228 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with. Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
Contact Dealership

500 Westin Oaks Drive

Hammond, LA

70403

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Showing 228 reviews

December 31, 2025

The service department and the service department manager , all employees are extremely attentive and perform repairs and general maintenance perfectly. More

by robert.bolin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott
Feb 19, 2026 -

Ross Downing CDJR responded

Thank you for the kind words! We appreciate you coming to see us! - Benjamin Joslyn

December 26, 2025

Brandon Dupas was our sales professional. He was very friendly and helpful. It was after 5pm when we purchased our Jeep, so there was no one to detail it at that time, so Brandon cleaned it a More

by mmartin32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dupas was our Sales person and we were very pleased with him and time that he took with us.
Feb 19, 2026 -

Ross Downing CDJR responded

Wow! Sounds like Brandon is getting lunch on me today! We really appreciate you taking the time to let us know. Please let us know if you need service or anything else at all. - Benjamin Joslyn

December 23, 2025

Exceeds dealerships expectations with excellent communication, staffing, and service. Thank you for treating me Like family More

by phoebekaleb
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 19, 2026 -

Ross Downing CDJR responded

Thank you so much for the kind words! We hope the family keeps growing every day! - Benjamin Joslyn

December 23, 2025

I had a very good experience. I didn’t feel pushed or pressured. Brandon was a true gentleman, very respectful and kind. Even though his dealership didn’t have what I wanted he an More

by pennytorrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Lorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Dupas, Brock Farace, Martin Quezergue
Feb 19, 2026 -

Ross Downing CDJR responded

This review is everything! Thank you for taking the time to show us some love. If we can ever help you with anything in the future, just let us know! - Benjamin Joslyn

December 23, 2025

They were friendly and courteous and did the job quickly to get me my car back in a couple of days. I appreciate all the communication! More

by shontel.ledoux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Lorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Ross Downing CDJR responded

Communication is a frequent problem in this business. Glad we got it right! Appreciate the kind words! - Benjamin Joslyn

December 22, 2025

very good service helped with everything I need, made sure I was okay with everything More

by brethompson42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Lorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Ross Downing CDJR responded

Thank you for the review! If you ever need service, just let us know! - Benjamin Joslyn

December 22, 2025

Great experience. They were transparent with pricing and got the deal done fast. Smooth and easy More

by CODY_5503
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Lorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herman Dubose
Feb 19, 2026 -

Ross Downing CDJR responded

Transparency is always our goal! Herman always tries to take the time to make sure everything is clear. Let us know if you need anything in the future. - Benjamin Joslyn

December 21, 2025

Experience was good, easy, questions and concerns were addressed. Would recommend dealership to a friend. More

by ktkleinktk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herman
Feb 19, 2026 -

Ross Downing CDJR responded

Thank you for the review! We appreciate you! - Benjamin Joslyn

December 20, 2025

Easy process. Nice people. No pressure. Straight forward with the whole dealing. Nice and easy. More

by birchers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Callahan
Feb 19, 2026 -

Ross Downing CDJR responded

Thank You for the kind words! Let us know if you need anything in the future. - Benjamin Joslyn

December 19, 2025

Your sales rep, Brandon Dupa, was excellent. Courteous, knowledgable, and patient. So was the office manager, Zack. I didn't know Ross Downing was selling Jeeps and I almost went Covington. More

by donellzey
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seth Lorio
5.0
This rating includes all reviews, with more weight given to recent reviews.