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Ross Downing CDJR
Hammond, LA
111 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 111 reviews
January 06, 2026
I had to bring my car back because they overfilled it. I waited an hour for them to check it because “they didn’t know I was waiting”. Then I discovered oil on my front seat and oil all over my glove box. I waited an hour for them to check it because “they didn’t know I was waiting”. Then I discovered oil on my front seat and oil all over my glove box. So it’s pretty clear they knew they overfilled the oil but just didn’t care. After all of that my lug nuts were not tighten. The only thing that made the experience enjoyable was my service advisor. Everything else 0/10 very unsafe conditions. More
by Lexi.Walbert
Verified CustomerEmployees Worked With
January 06, 2026
Very friendly, salesman very knowledgeable, atmosphere was very good. Would definitely recommend this dealership and salesman was very good. Would definitely recommend this dealership and salesman More
by jreanhays44
January 05, 2026
Great service took good care of me getting me home and back to my vehicle. back to my vehicle. More
by dsaizan
Employees Worked With
January 05, 2026
Punctual, professional, client centered- each time that I have required services. I highly recommend this service department. My sales person is also great about Hollywood. have required services. I highly recommend this service department. My sales person is also great about Hollywood. More
by gbarsley
Employees Worked With
January 05, 2026
Second vehicle we have purchased from Ross Downing in Hammond, LA. Our salesman, Joey was very professional and knowledgeable as well as the finance team. Hammond, LA. Our salesman, Joey was very professional and knowledgeable as well as the finance team. More
by jimutt
January 05, 2026
Herman was excellent salesman through out the day. He was kind patient to bare us where we were confused and checking multiple vehicles. Recommend people to connect with HermanZ He was kind patient to bare us where we were confused and checking multiple vehicles. Recommend people to connect with HermanZ More
by adil.ahmeds
Employees Worked With
Herman
January 05, 2026
They was nice and did it in great time and they explained everything to me what was done everything to me what was done More
by jimmybp77
Employees Worked With
January 02, 2026
Brandon Dupas provided phenomenal customer service. My wife couldn't be more satisfied with her Jeep Wrangler. The entire experience was pleasant and I'd like to give a big shout out to the entire Ro My wife couldn't be more satisfied with her Jeep Wrangler. The entire experience was pleasant and I'd like to give a big shout out to the entire Ross Downing family!!! More
by s_compass
Employees Worked With
Brandon Dupas
December 31, 2025
Had bought there from previous dealership. Our salesperson Michelle Callahan was over the top to deal with. She was very knowledgeable, very professional, and not pushy. The entire process was Our salesperson Michelle Callahan was over the top to deal with. She was very knowledgeable, very professional, and not pushy. The entire process was very enjoyable. More
by w.tyson
