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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
322 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 322 reviews
July 09, 2022
John from Scotland, Gavin, & Sam were amazing to work with. They exceeded my expectations. They were very easy to do business with and made my first car purchase a breeze. with. They exceeded my expectations. They were very easy to do business with and made my first car purchase a breeze. More
by Seb3901
Employees Worked With
John, Gavin, Sam
July 07, 2022
Gavin is a very knowledgeable and efficient salesperson and it was a pleasure working with him. Never enjoyed buying a car before but he made it a great experience. and it was a pleasure working with him. Never enjoyed buying a car before but he made it a great experience. More
by birdsongbobbie
Employees Worked With
Gavin
July 07, 2022
Had some hiccups along the way but Elizabeth in the service department is amazing! She has excellent customer service and keeps us informed regarding the status of our vehicle while maintenance is bein service department is amazing! She has excellent customer service and keeps us informed regarding the status of our vehicle while maintenance is being performed. Great Service Team! More
by jessicak79
Employees Worked With
Elizabeth
July 04, 2022
Took them one full week to repair car with ans I had to call to inquire about updates on my car. 2 days after receiving my car it is still making the same clicking noise when I turn. I brought the same ve call to inquire about updates on my car. 2 days after receiving my car it is still making the same clicking noise when I turn. I brought the same vehicle 2 years ago with the same problem and the clicking noise was still there after a few days of me getting my car. So I am out of another $1000. So no I was not satisfied!!! More
by Marilynmc
Employees Worked With
Don't know
July 03, 2022
Friendly bunch of professional that truly go above and beyond to help you get the car of your dreams. They work well as a team and all of them have something awesome to contribute in helping you. We ende beyond to help you get the car of your dreams. They work well as a team and all of them have something awesome to contribute in helping you. We ended up buying 2 vehicles on the same day. We highly recommend this dealership to anyone looking for a vehicle. More
by Clmesanders
Employees Worked With
Cartez Bullard and many others
July 02, 2022
Ron Reed stayed on top of the issues with my Dodge Durango until they were repaired to my satisfaction. July in the south is an awful month to be without A/C. He stayed in touch with me with all upda Durango until they were repaired to my satisfaction. July in the south is an awful month to be without A/C. He stayed in touch with me with all updates. When I went to pick it up, it was clean and ready to go. Ron was very pleasant and professional. More
by Teresa
Employees Worked With
Ron Reed
