Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.5
369 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
Contact Dealership

1150 Schillinger Rd S

Mobile, AL

36695

Directions

By Type

Showing 369 reviews

August 22, 2026

Samantha always does a great job. The 15 word minimum for the review is a little overkill though More

by Cnicholson1582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 22, 2026

The severice department sucks and the manager can’t keep his word I will never go here and I want recomend this place to nobody More

by michaelmoore0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Milligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 21, 2026

Thank you for always talking care of my jeep ! And thanks Samantha you’re the best !!!!!!!! More

by mdsanford98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Aug 21, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you feel our service department consistently takes great care of your Jeep Wrangler Unlimited 4xe means a lot to us. We’re here whenever your Jeep needs attention again.

August 19, 2026

Everyone was very professional and very attentive to my needs, helpful in every way possible More

by sweetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re pleased our team could provide attentive, professional service on your Dodge Durango. Knowing you found our team helpful in every way means a lot to us.

August 19, 2026

Everyone was very helpful and it did not take long to complete the sale. I would recommend y this dealership to anyone More

by srwilliams251
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that our team could help you quickly during your purchase of the new Chrysler Pacifica is rewarding. Hearing that you’d recommend our dealership to others means a lot to our team.

August 19, 2026

I had a great experience with Ross Downing Chrysler Dodge Ram of Mobile. Everyone was friendly, professional, and helpful throughout the process. They made everything easy and kept me informed. I really appr More

by Wallacecrystasia65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr.Reed
Report | Print
Aug 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad the service on your Jeep Cherokee felt seamless and kept you updated throughout. Knowing you found our team friendly and professional means a great deal to our service department.

August 16, 2026

They’re professional and friendly! Also, they are very communicative, which is very appreciated. Elizabeth is the best! More

by AMANDAMWHITE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Aug 16, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for the five-star rating and for noting our team’s warm professionalism and clear communication. We’re pleased our service department could keep you informed throughout the service of your Jeep Grand Cherokee L.

August 15, 2026

Andy needs a raise best salesman i ever met. I was shopping elsewhere and he gave me a reason to work with him. More

by thebandit228
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Hearing that our sales associate gave you every reason to choose us means a lot to our team. Enjoy your new Dodge Charger!

August 15, 2026

So far Ross Downing Dodge has been outstanding when it comes to vehicle care and customer service. Samantha the service representative does an excellent job keeping me informed of my vehicle’s progress as More

by reddove_redlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha ⭐️⭐️⭐️⭐️⭐️
Report | Print
Aug 15, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you felt informed every step of the service on your Dodge Challenger means a lot to our team. We’re glad our service department could deliver attentive care and answer your questions with expertise. Thank you for the five gold stars!

August 15, 2026

Great personnel! Very knowledgeable! Great attitude! Very helpful! Very friendly. Nice facilities. Always makes you feel like the most important person there. More

by hlwatkins04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for the five stars and your kind words about our knowledgeable, friendly staff, our facilities, and the service on your Dodge Challenger. Knowing we made you feel like our most important customer means a lot to us.

1
2
...
37