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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
337 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 337 reviews
May 16, 2022
I didn't have a good service experience here. It took over 2 hours for a basic oil change with car wash. They had to take the car back 3 times to get it right. This was the first service on my ve It took over 2 hours for a basic oil change with car wash. They had to take the car back 3 times to get it right. This was the first service on my vehicle, I'm hoping the next experience will be better. More
by Doc
Employees Worked With
Woman at the front desk
May 12, 2022
Brand new facility that is really nice. The outside grounds and setup is very nice. All of the staff was very nice and professional. I worked with Mike (G.M) and my sales Representative w The outside grounds and setup is very nice. All of the staff was very nice and professional. I worked with Mike (G.M) and my sales Representative was Blake Yelverton. Blake was the best sakes to o have ever worked with and I have purchased several vehicles! Blake had excellent communication skills and was very easy to get in touch with whenever I needed to ask a question. I will definitely purchase from Blake and this dealership again and will recommend Encore to my friends. More
by Mlong9999
Employees Worked With
Blake Yelverton
May 12, 2022
yesterday I brought my car for oil change, they changed the oil but no body check other fluids like brake or steering and radiator, please if you can do that in future. Thanks. the oil but no body check other fluids like brake or steering and radiator, please if you can do that in future. Thanks. More
by WAAD GHANI
Employees Worked With
I dont know
May 11, 2022
They are always professional, responsive and timely. Even though I bought my Ram somewhere else, they have earned my business. I recommend them regularly to everyone I know Even though I bought my Ram somewhere else, they have earned my business. I recommend them regularly to everyone I know More
by mdunn
Employees Worked With
Ron Reed
