
Rossi Chevrolet GMC
Washington, NJ
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532 Reviews of Rossi Chevrolet GMC
The best-in-class customer service around. Rossi Auto Group makes the buying process painless. Eric Kunkle was a top-notch salesperson from start to finish, 8TH car purchase from my family.Tha Rossi Auto Group makes the buying process painless. Eric Kunkle was a top-notch salesperson from start to finish, 8TH car purchase from my family.Thank you, Eric and Matt, for the great deal and exceptional service. More
The only reason 1 star was given was because it wouldn't allow me to leave that part empty! Sales people are Great! No problems with them. All the problems came after. Cam shaft & lifters went after 5 mont allow me to leave that part empty! Sales people are Great! No problems with them. All the problems came after. Cam shaft & lifters went after 5 months, then transmission and thats just the big stuff... plenty of little stuff too! Service workers lie.. was told it's $600 to run a diagnostic by J in service. Called back 5 minutes later to ask someone else, M in service told me $159. They had my vehicle from April 7 - May 15 to put a transmission in. J in service told me it was going to be a new trans & it was on back order. Get the paper and first thing it says is remanufactured transmission.. call Jeff and he says he NEVER told me that I was getting a new one.. sure Jeff.. i then asked if i could get something different & was told well its lost value!! I only put on 15,000 miles!!! Now today I had it back in a different shop to get A/C charged.. my reg mechanic said it was completely empty & asked if we had any engine work done... yes actually we did.. why? Apparently when Rossi did our cam shaft they never refilled the A/C stuff.. same day after leaving from getting A/C filled noticed the back seat ceiling is soaked. Water now leaking from somewhere. Called Rossi again asked for owner and of course "he's not available" and he has never returned any of my calls. I dont recommend any one ever buy a used vehicle from them & never use the service center!!! Lie after lie. Get everything last thing in writing- what they say & what they do are 2 completely different things. More
First time using a dealer in a long time, always use the Leasing broker. It was a great experience, dealing with everybody everything went nice and smooth and easy.. My sale rep was great. Leasing broker. It was a great experience, dealing with everybody everything went nice and smooth and easy.. My sale rep was great. More
Dan is an amazing salesman, every time I’ve bought cars from any other dealer in the past I would have to fight for a better deal. But here at Rossi it’s family, Dan was great and helped in every way possi from any other dealer in the past I would have to fight for a better deal. But here at Rossi it’s family, Dan was great and helped in every way possible to make us happy!!! And the rest of the staff were great also! More
The staff at rossi have been nothing but wonderful while helping me out with the purchase of my new truck! William Cunningham was nice to work with along with the other employees . helping me out with the purchase of my new truck! William Cunningham was nice to work with along with the other employees . More
my husband and I have used Rossi for our past three vehicle purchases /leases now and each time we go in with a specific purpose and we hav received wonderful guidance and support in fulfilling our nee vehicle purchases /leases now and each time we go in with a specific purpose and we hav received wonderful guidance and support in fulfilling our needs. This was our first time working with Sophie and she delivered that same level great customer service More
Nick and the rest of the team were great to work with. Provided plenty of information in advance and were fully prepared to make the buying process as easy as possible. Thorough information, reasonable pr Provided plenty of information in advance and were fully prepared to make the buying process as easy as possible. Thorough information, reasonable pricing, onsite and post visit support is all you can ask for! More