Rossi Chrysler Dodge Jeep Ram
Washington, NJ
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446 Reviews of Rossi Chrysler Dodge Jeep Ram
From start to finish, the process was transparent and stress-free. Sandy, was incredibly knowledgeable and took the time to answer all my questions while keeping my toddler entertained at the same time. stress-free. Sandy, was incredibly knowledgeable and took the time to answer all my questions while keeping my toddler entertained at the same time. A huge thank you also to the sales manager, Dave Y, who was straightforward and worked hard to get the numbers where they needed to be. It’s rare to find a dealership that values your time and stays true to their word, but these guys delivered. I have now traveled over an hour twice to purchase vehicle’s from Dave. It is hard to find the level of service he and his team provides. More
Very knowledgeable and professional! Made promises and kept them!! The process was quick , smooth & efficient! Made promises and kept them!! The process was quick , smooth & efficient! More
Were able to finally resolve my warranty issues with my dashboard successfully and were very helpful with it. The delay of the part was not on the dealership and they were very accommodating to get everyth dashboard successfully and were very helpful with it. The delay of the part was not on the dealership and they were very accommodating to get everything done as soon as possible. More
They went above and beyond for me. I really enjoyed the experience and look forward to my next service! I really enjoyed the experience and look forward to my next service! More
Bought a 22 gladiator this past February and a short time later, I began noticing my clutch was performing poorly, I could barely make it up hills. I was told by selling dealer (not Rossi) that clutch recall later, I began noticing my clutch was performing poorly, I could barely make it up hills. I was told by selling dealer (not Rossi) that clutch recall was already done. A few months later my service transmission light came on. I called to make an appointment at Rossi and was reminded clutches were wear items and not covered under my extended warranty. No big deal, I then came in person to order a clutch. While at the parts department, I noticed it was taking a strangely long time to just order a clutch and next thing I know, the parts person appears with Buddy from service. He sat down with me and listened to what had brought me there. He then offered to drive the Jeep and not only that scanned it for codes. He explained that there were 2 options he thought were a possibility: clutch installed wrong or clutch calibrated wrong and said if clutch installed wrong they would perform the recall a second time. Whoa! Dropped off my Jeep at 9am and at 2pmish was told it was ready. I paid my diag fee and rocketed out of the parking lot. Holy cow, what a difference!! I have worked at dealers half my career and now work independent. One of the reasons I left dealers was my loss of faith in the dealership system of everyone being commission/flat rate. But Rossi Jeep and Buddy are definitely a different breed and I'll be using them again. For sure purchasing our next Jeep from them! More
Team at Rossi’s made the process of trading in and purchasing very seamless and easy.I appreciated the stress free process. Thanks to my salesman Marvin Belton. purchasing very seamless and easy.I appreciated the stress free process. Thanks to my salesman Marvin Belton. More
I had a great experience at Rossi dealership. As a female, buying a car has always been an experience worse than a root canal! I expect to be treated horribly and I was immediately on the defensi As a female, buying a car has always been an experience worse than a root canal! I expect to be treated horribly and I was immediately on the defensive. I was expecting to be baited and switched and leave in my Outback. To say I was pleasantlysurprised is an understatement. Everyone was accommodating, respectful and above all else professional and honest. I am looking forward to many years to come traveling to dog shows with my boy in comfort. Thank you all again for renewing my faith in dealerships! More



