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Rothrock Motor Sales - Service Center

Allentown, PA

4.6
846 Lifetime Reviews Review Dealership

846 Reviews of Rothrock Motor Sales - Service Center

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March 07, 2021

"Best and prompt customer service! Patrick Jeffers..."

- Legalck2006

Best and prompt customer service! Patrick Jeffers expertly explains any vehicle questions or concerns - he is very professional and definitely a credit to your business!

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Recommend Dealer
Yes
Employees Worked With
March 06, 2021

"I'm glad I choose rothrock because the employees that run..."

- CROBINSON0129

I'm glad I choose rothrock because the employees that run the express service are great they always put the customer as a first priority and that means a lot from a customer prospective great to know the people who cares

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Recommend Dealer
Yes
March 04, 2021

"We had a great experience when we took our Nissan to be..."

- MURPHP

We had a great experience when we took our Nissan to be fixed at Rothrock. The customer service was everything we could ask for. Our SUV was fixed quickly and to our complete satisfaction.

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Recommend Dealer
Yes
Employees Worked With
Mar 08, 2021 -

Rothrock Motor Sales responded

Thank you for the 5-star rating! We are glad you had a great experience with us and we look forward to seeing you again soon!

March 04, 2021

"Great service. Fixed every issue the first time. Never..."

- GSG

Great service. Fixed every issue the first time. Never needed to return for the same issue. Even had vehicle washed and had coverings on steering wheel and drivers seat for COVID prevention

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Recommend Dealer
Yes
Employees Worked With
Mar 08, 2021 -

Rothrock Motor Sales responded

Thank you for the great feedback. We appreciate the 5-star rating and we hope to see you again soon!

March 04, 2021

"The dealership serviced my truck and it was done..."

- SARAHNICOLE2000

The dealership serviced my truck and it was done correctly. They called when it was completed . As a customer that’s what I expect to be done.

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Recommend Dealer
Yes
Employees Worked With
Mar 08, 2021 -

Rothrock Motor Sales responded

Thank you for the great feedback, we hope to see you again soon!

March 02, 2021

"Mario was able to get my mini van in the next day and..."

- RGIL74

Mario was able to get my mini van in the next day and verified that the transmission needed to be replaced. He was able to saved me $1200 from the quote I got from another dealership. I appreciate that he took care of me like a value customer.

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Recommend Dealer
Yes
Employees Worked With
Mar 04, 2021 -

Rothrock Motor Sales responded

Thank you for the 5-star review! We are very pleased to hear about the ways Mario went above and beyond for you. If you need anything else, please give us a call!

March 01, 2021

"They are an awesome dealership and they do always take..."

- Scooby Doo

They are an awesome dealership and they do always take very good care of me and now they take good care of my husband I wouldn’t go anywhere else

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Recommend Dealer
Yes
Employees Worked With
Mar 03, 2021 -

Rothrock Motor Sales responded

Thank you for being such a loyal customer of ours. It' is truly a pleasure to work with you, and it was a pleasure to work with your husband. Thank you both for choosing and continuing to choose Rothrock Motors.

March 01, 2021

"Great job as usual by Rothrock. My service experience..."

- Jheidenwolf

Great job as usual by Rothrock. My service experience was exceptional. Waiting room was very clean. I definitely recommend Rothrock to my family and friends.

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Recommend Dealer
Yes
Employees Worked With
Mar 03, 2021 -

Rothrock Motor Sales responded

Thank you so much. We are so glad to hear that your service visit with us was exceptional and our facility was welcoming. We look forward to working with you, your family, and your friends in the future.

February 28, 2021

"This was my second opportunity to have my repair done by..."

- ART_KRIEGER

This was my second opportunity to have my repair done by Rothrock. Both experiences have been outstanding. They repaired both Kia's expertly and we thought their attention to detail was terrific.

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Rothrock Motor Sales responded

Thank you so much for your review! We are thrilled to hear the service team was able to help you get your Kias all fixed up. Please let us know if you need anything else!

February 27, 2021

"Excellent service. As fast as promised. Mechanic..."

- ALTEN0

Excellent service. As fast as promised. Mechanic explained current car condition and gave recommendations for future services. Simone Is highly professional service rep. Great personality.

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Rothrock Motor Sales responded

Wow, thank you for the kind words! We are delighted to hear that you had such a knockout experience with our parts and service department. Please come back and see us again soon!

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