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Rouen Chrysler Dodge Jeep
Woodville, OH
86 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 86 reviews
March 21, 2019
Very professional, friendly and accommodating! Coming to this location is a bit of a trek for us, but it was absolutely worthwhile. Shane Richards, our dealer, was incredibly helpful, professional Coming to this location is a bit of a trek for us, but it was absolutely worthwhile. Shane Richards, our dealer, was incredibly helpful, professional and efficient without being forceful and pushy. He was very accommodating to my needs and up for negotiating. He was very informative and helpful when it came to answering any questions I had. Overall, a great experience! More
by Stan S
Employees Worked With
Shane Richard
Helpful March 04, 2019
Getting ripped off Very unhappy would not advise anyone to buy or have your vehicle worked on we bought a used truck 2 weeks later there was a problem took it in this is Very unhappy would not advise anyone to buy or have your vehicle worked on we bought a used truck 2 weeks later there was a problem took it in this is after we had bought a bumper to bumper warranty they didnt want to cover it we hired an attorney so finally they fixed what they wanted to 2 weeks later there was another problem they said there was nothing wrong finally we took it to another place to find out the tork converter was going out bottom line be ware they are not trust worthy More
by Bugg
Employees Worked With
Kevin Hill, Cedrick Jehany
November 08, 2017
He did delivered exactly what he said he would. We drove from Columbus, Ohio to lease a car with Daniel. I had called him a Wednesday said I wanted to lease the 2017 Pacifica that was advertised and We drove from Columbus, Ohio to lease a car with Daniel. I had called him a Wednesday said I wanted to lease the 2017 Pacifica that was advertised and turn in my lease. I told him I didn't want to spend much time there because my kids would be with me and I was driving a long distance. He had the Pacifica cleaned and ready to go and all of the paperwork ready. There were no surprises when I signed the paperwork. The dollar amount was everything he said it was. I will only buy a car with Daniel going forward. He is amazing to work with and a great family guy. More
by TMcBride
Employees Worked With
Daniel Garcia
August 21, 2017
Angie is amazing! Angie was so easy to work with and she was able to get me a deal that no other dealership was able to get! I didn't feel pressured and she was honest Angie was so easy to work with and she was able to get me a deal that no other dealership was able to get! I didn't feel pressured and she was honest and gave great advice to try and help me make a decision. I'd highly recommend! More
by Kristinf
Employees Worked With
Angie Carslanger
August 21, 2017
Angie Carslanger is BY FAR, the most professional, compassionate, honest and personable dealers I have ever encountered while purchasing vehicles. She was able to lis is BY FAR, the most professional, compassionate, honest and personable dealers I have ever encountered while purchasing vehicles. She was able to listen to our wants/needs in a new vehicle and immediately found the vehicle we truly wanted, and at a fair price! Thank you, Angie. I will be referring anyone and everyone your way! More
by theboys3
Employees Worked With
Angie Carslanger
May 08, 2017
Great! Catie, Barb, and Kevin were easy to work with and gave me a great price on a 2017 certified pre-owned Chrysler Pacifica and a trade in. It was well w Catie, Barb, and Kevin were easy to work with and gave me a great price on a 2017 certified pre-owned Chrysler Pacifica and a trade in. It was well worth the 2 hour drive from Fort Wayne, IN. More
by CARSAREGOODITHINKATLEAST
Employees Worked With
Kevin Hill, Barb Conley
April 28, 2017
Scott is the best! Everyone at Rouen is courteous and friendly. Scott really goes above and beyond to make his customers feel welcome. He is down to earth, has impeccabl Everyone at Rouen is courteous and friendly. Scott really goes above and beyond to make his customers feel welcome. He is down to earth, has impeccable customer service skills and is the "go-to guy" for closing a deal that makes the customer happy. We will definitely be back in the future and we will be recommending him to our friends and family. Thank you, you have another satisfied customer! More
by Kb456
Employees Worked With
Mike Hotz, Scott Scheatzle
April 24, 2017
A cut above all other dealers The level of expertise by the staff was impressive. Angie Carslanger made it an enjoyable experience. She got back with me right away. Her manager and The level of expertise by the staff was impressive. Angie Carslanger made it an enjoyable experience. She got back with me right away. Her manager and finance dept went to bat for me and got me what i needed and wanted. Truly a classy dealership More
by Kevhaynes419
Employees Worked With
Kevin Hill, Angie Carslanger
April 20, 2017
Awesome experience! Angie helped us out so much. We had trouble deciding on the vehicle we wanted. When we did finally decide she made sure to do everything in her power Angie helped us out so much. We had trouble deciding on the vehicle we wanted. When we did finally decide she made sure to do everything in her power to make sure we were taken care of! This was my very first time getting a brand her car and I would recommend her to everyone!! Overall great experience and can't thank her enough for making sure we left as happy as can be!! More
by Linzfritch
Employees Worked With
Angie Carslanger
April 20, 2017
Awesome experience My husband and I were in a dire need for a more reliable vehicle. I contacted Angie Carslanger right away. She came highly recommended. She got us int My husband and I were in a dire need for a more reliable vehicle. I contacted Angie Carslanger right away. She came highly recommended. She got us into a sleek newer Car and teamed us with Gabe to keep the process flowing so we didn't have to wait long. I am so thankful for them both! Angie followed through, she vowed to do her best to get us rolling! Thank you Angie and Gabe!! More
by TelWilliams
Employees Worked With
Also huge appreciation goes to the sales manager on 4-20-17 for promising to get our back window replaced due to some scratches that were there. Amazing Customer service. , Gabe Mueller, Angie Carslanger
