Round Rock DriveTime

The Round Rock TX location sold me a car that needs ALL new tires and a new tire rim. There are cupping on all tires and a welded rim. These are things you do not know if you are not experienced. The silve new tires and a new tire rim. There are cupping on all tires and a welded rim. These are things you do not know if you are not experienced. The silver rock warranty does not help much. My car was in the repair facility more in the first 33 days than I had it at home. They do the bare minimum instead of just fixing it the right way. They changed my rotors and not the brakes so now I have to get brakes front and back. Mind you it’s only been 2 months. My windshield still leaks on the inside. The customer relations is worse than the warranty. They don’t help with nothing. These people are deceptive!!!! Don’t buy from them!!! Let’s recap…. I bought a 17000 car and 5000 warranties, taxes, etc., so I bought a car for 22000 and need to replace All tires and a rim since the beginning. They knew this when they sold it. Not to mention the leaking and now transmission issues. They took advantage of me as a first time buyer. The Drivetime customer relations basically said if I can still drive it then it’s not a failure and therefore it’s my expense. Find a different dealership. These people only care about the money and not you as a consumer. More

Great !! No one is happy to have to buy a car this way but Chris Ramirez and Garrison made it the best experience for me ever. I went in and within a short tim No one is happy to have to buy a car this way but Chris Ramirez and Garrison made it the best experience for me ever. I went in and within a short time I was driving my new car. Everyone was nice, friendly , always smiling and helpful. My beautiful "new" car was completely cleaned up and every button gone over with me. I have bought from Drive Time before a few years back and my experience was not even close to the customer service I experienced here. THese guys are TOP NOTCH in my book !! Thank you !! More

I had fun Of course if you have good credit, don't go here! As for me, I have bad credit and so do many others out there. This is a great dealership if your loo Of course if you have good credit, don't go here! As for me, I have bad credit and so do many others out there. This is a great dealership if your looking to acquire some equity and repair your credit. Once your credit gets a little boost after a few months, just refinianance your loan with a credit union for lower payments and lower payoff. I was told as long asI could drive the car in, I could trade it. My wheels were about to fall off but I got it in and traded it. Thanks drive time! More

Great customer service This is great dealership. These folks specialize is selling cars to folks with low credit scores. They are very skilled at working with you to get yo This is great dealership. These folks specialize is selling cars to folks with low credit scores. They are very skilled at working with you to get you in the vehicle you like. Customer service is remarkable. All of their vehicles are older with significant mileage. They were very accommodating with getting me the most on my trade in. With that said, you will pay a higher sticker price on your new car with a high interest rate. If you pay everything on time, look to pay about double the sticker price over the life of the loan. More

efficient Very nice to me and my wife (Art &Pete). Told them what I had cash wise and what kind of vehicle we needed. Couldn't believe how efficient, swift, and Very nice to me and my wife (Art &Pete). Told them what I had cash wise and what kind of vehicle we needed. Couldn't believe how efficient, swift, and nice they were. More

Thanka you, Thank you, Thank you! This is my 3rd purchase from DriveTime and I have to say you guys are amazing. You were extremely helpful and patient with me and I really appreciate This is my 3rd purchase from DriveTime and I have to say you guys are amazing. You were extremely helpful and patient with me and I really appreciate it. More

Car purchase Staff was very professional and honest. They worked with me until I found the vehicle that suited my budget and was the model I wanted Staff was very professional and honest. They worked with me until I found the vehicle that suited my budget and was the model I wanted More

Bad Credit? Here's your option I have awful credit and they got me in a great car which met my family's needs. I paid over blue book and the interest rate is insane (you will be pa I have awful credit and they got me in a great car which met my family's needs. I paid over blue book and the interest rate is insane (you will be paying credit card rates) but, hey, that's my fault for ruining my credit. Everyone there was super friendly and the service was great. They walked me through every step of the buying process. Detailed the car in and out before I left with it. The salesman even did a safety check of the whole car with me and showed me where all the controls were and how to work everything. Even checked to be sure the cd player worked. I thought that was awesome. How many times have you been driving a new car and found you don't know how to turn on the lights or where the wiper controls were? I would highly recommend them to anyone with credit issues. More

Satisfied Second vehicle purchase with drive time in the last couple of years. I am overall satisfied with the employees as well as the vehicles purchased. I wo Second vehicle purchase with drive time in the last couple of years. I am overall satisfied with the employees as well as the vehicles purchased. I would recommend them to anyone that has had any credit issues in the past!Thank you!! More

Only company I use now. I went to drive time because I have ruined my credit in the past. They look past that. They see that you are trying and give you a chance. I have a de I went to drive time because I have ruined my credit in the past. They look past that. They see that you are trying and give you a chance. I have a decent job and they were able to work with me based on my income. I ended up getting a 2008 jeep patriot with low miles and it was in mint condition. The staff were very friendly and not pushy. They let me take my time and they answered all of my questions in a professional manner. I would definitely recommend drive time to anyone who is trying to build their credit back up. More