Round Rock Honda

I would give a 0 if I could. We've bought 9 Hondas here over the last 30 years. I went in without my husband this time (it was my car being replaced). I knew what I wanted, a We've bought 9 Hondas here over the last 30 years. I went in without my husband this time (it was my car being replaced). I knew what I wanted, and I knew it was on the lot. Wasted 2+ hours there. Problems experienced: - "invisible" for nearly all of the sales reps, who were standing around talking to each other, and would actually ask the couple of mid-30s men if they needed help - sales rep I got spent a LOT of time, not answering questions and showing me the car - we did get a little test drive in, but was told at the end "have your husband call me if he's interested in the car" Are you kidding me? (He wasn't - I double checked, as I couldn't believe what he had said) - spent the time to get my Honda estimate for a trade in. I knew the range it should have fallen into, and it came in significantly below. Just got a carmax estimate yesterday - $4000 over what RR Honda was offering (55% less) - left 2 messages with the Sales Manager to call me back to be able to give this feedback, only to not ever get a return call - the Sales rep actually called yesterday, my husband DIRECTLY - to see if he was interested in the car. He of course said we were no longer interested. We've been a loyal customer for 30 years. But not anymore. And at this point, the relationship is beyond repair. No need to reach out. So very maddening. Some serious training needs to be given to ensure there's no bias across age or gender. More

Trish was very professional and helpful. We love the car. I would definitely go buy another car from her and Round Rock Honda! We love the car. I would definitely go buy another car from her and Round Rock Honda! More

They were up front and had the lowest pricing. I think I got a good deal. I think I got a good deal. More

She is so kind and honest, I am proud to work with her in securing the Honda CRV and she also showed me how to navigate the car systems. I really laud her effort. securing the Honda CRV and she also showed me how to navigate the car systems. I really laud her effort. More

Carl weston made the buying experience excellent. Going to use him again when we buy another honda. Going to use him again when we buy another honda. More

It was a great experience. Trish was a pleasant and very helpful. She got me in and out in a timely manner. Trish was a pleasant and very helpful. She got me in and out in a timely manner. More

Was there for over an hour. Not a single person spoke to me. I was sitting in a Honda accord to feel the seat. Someone FINALLY came up to me… to say “get out! This is someone el Not a single person spoke to me. I was sitting in a Honda accord to feel the seat. Someone FINALLY came up to me… to say “get out! This is someone else’s car!” I can’t wait for the car market to crash for these arrogant dealers to get what they deserve. More

The car buying experience has been a wonderful one. Trish was amazing, personable, and very detailed with information. It was hassle free and I felt like my opinion and thoughts on what I wanted matter Trish was amazing, personable, and very detailed with information. It was hassle free and I felt like my opinion and thoughts on what I wanted mattered. Jason (the GM) and Trish exceeded my expectations on this vehicle. I am very happy with my purchase. I will definitely recommend RR Honda to anyone if they want a truly smooth car buying experience. Alicia More