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Round Rock Honda

Round Rock, TX

4.7
795 Reviews

2301 North Interstate 35

Round Rock, TX

78664

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Showing 795 reviews

March 02, 2021

Excellent Service by Trish Scheffer. Renewed my lease on a Honda Oddisey. Everything was good. She was very helpful, explained all to us and gave us a great service More

by RafaelConstantino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer
Mar 03, 2021 -

Round Rock Honda responded

Rafael, Thank you for taking the time to share your experience at Round Rock Honda! We are delighted to hear that you enjoyed working with Trish Scheffer and she was able to get you back in your Honda Odyssey! Please come back and see us for any future automotive needs!

March 02, 2021

Ulysses was great! The second salesman, I’m not sure what his name was, was horrible! Very pushy/rude! Evan was great! Very polite and nice! More

by brandirhodes64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Even Kelly, Sean Weaver
Mar 03, 2021 -

Round Rock Honda responded

Hello, ​ I appreciate your feedback regarding your recent shopping experience. Given the opportunity, I would like to speak with you about your experience. Please email me at Kclick@penskeautomotive.com. Thank you, Kyle Click General Manager 512-904-6910 Kclick@penskeautomotive.com

March 01, 2021

I had a really bad car accident on 02/25 and walked into Round Rock Honda on 02/27. Everyone was friendly as could be. We were linked with Trish who did everything she could to make sure I got the car that More

by ShamK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish
Mar 02, 2021 -

Round Rock Honda responded

Thank you for the kind review. We are delighted to know that our team could take care of you during your visit to Round Rock Honda. Please come back to see us again in the future!

March 01, 2021

Great service. Courteous and helpful. Juan made sure I understood all aspects of the service. Clean facility and completed the service in a timely manner. More

by DR-CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Cisneros
Mar 02, 2021 -

Round Rock Honda responded

Thank you for the positive review! We are glad to know that you received courteous and helpful customer service from Juan. We hope to see you again at Round Rock Honda in the future.

February 26, 2021

Great customer service! Due to the previous week of crippling snow and ice, my wait time was reasonable. Thanks you for your great service also!!! More

by Jeanmblair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Bautista
Feb 26, 2021 -

Round Rock Honda responded

You're so welcome! We are so pleased to see that you are happy with your service at Round Rock Honda. If we can do anything else for you, please be sure to let us know.

February 25, 2021

How is it that every time I go not once is there a loaner especially for a repeat problem, every other dealer always has a loaner but rr Honda. On top of that I’m feeling like my car is a lemon More

by talha gudda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Feb 26, 2021 -

Round Rock Honda responded

Talha, I appreciate you taking the time to share your feedback. Given the opportunity, I would like to speak with you about your service experience and the availability of a loaner. Please email me at Kclick@penskeautomotive.com. Thank you, Kyle Click General Manager 512-904-6910 Kclick@penskeautomotive.com

February 25, 2021

I so appreciate how quickly my car was serviced and especially appreciated that I was not pressured to spend even more on my car! Every employee I came in contact with was so very nice! More

by rbalusek2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Watkins
Feb 26, 2021 -

Round Rock Honda responded

Thank you for visiting Round Rock Honda. We are happy to know that you enjoyed our services. We look forward to working with you again.

February 24, 2021

They were so nice and efficient I got my truck inspected and as always they were very accommodating. Very efficient check out called me and pulled up front great service! More

by Steve Fenton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy was on it very efficient and Macy took me right in without a appointment super nice!, Sean Weaver
Feb 24, 2021 -

Round Rock Honda responded

Hello Steve, we're glad to hear you had a nice and efficient experience with us! Thank you for choosing us in helping with your vehicle needs and we hope you consider us again.

February 23, 2021

We purchased a 2019 Honda Ridgeline from Round Rock Honda. Although the vehicle is great, the staff is dis-organized and somewhat incompetent. In hindsight, I wish I had bought from a different deale More

by jevoltin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Stipe roundrockhonda.com
Feb 24, 2021 -

Round Rock Honda responded

Hello, I appreciate your feedback regarding the purchase of your Honda Ridgeline. Given the opportunity, I would like to speak with you about your experience in greater detail. Please email me at Kclick@penskeautomotive.com. Thank you, Kyle Click General Manager 512-904-6910 Kclick@penskeautomotive.com

February 23, 2021

Service was very good dealer was very helpful. I am very disappointed that Honda did not step up and warranty the repair. Nothing hit the glass sun roof. It just shattered at about 60 and scattered glass More

by Harry Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Powers I really appreciated Richards helpfulness
Feb 24, 2021 -

Round Rock Honda responded

Hi Harry, thank you for the review. We'll be sure to share your comments with our Management Team. We hope you consider us again.

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