Round Rock Honda

My issue is with the buying process and everyone else I had to communicate with at Round Rock Honda. I did not receive the best deal that I can get for being a first time car buyer and in fact it felt like had to communicate with at Round Rock Honda. I did not receive the best deal that I can get for being a first time car buyer and in fact it felt like I was taken advantage of. If I could return a car I would. The price I was negotiating for kept changing at every step of the process and I did not have a single reference point to what my correct price is because this place was disorganized and lacked communication. The car I wanted was not the same car I found online. It had less additional perks. The only highlight was that the car had the lowest miles at 15 miles. I was pressured into adding on a price during the financing signing process because it was a calculation oversight by several people. It was a headache of an experience and actually caused me to get a bad migraine that day. Overall, I'd give the process and location a 1 star. Never buying from here again. Only positive experience I had was interacting with Lance Muela. Lance is a great up and coming salesman and was very helpful in answering questions. He was a champion in that aspect and the only one that deserves a 5 star More

Great customer services & the process of driving off with our new vehicle was pretty quick and we are highly satisfied with our purchased, sales person was very friendly our new vehicle was pretty quick and we are highly satisfied with our purchased, sales person was very friendly More

Wait time was a little long. But service is always great and like how you don’t try and push other services needed. Will definitely recommend you. and like how you don’t try and push other services needed. Will definitely recommend you. More

Richard, my rep, is the best! He was attentive, described the problem the car was having, checked with me during the day, and explained the pricing. He walked with me to the checkout desk and drove my car the problem the car was having, checked with me during the day, and explained the pricing. He walked with me to the checkout desk and drove my car right up to the door! More

Juan provided excellent customer service! Very friendly, knowledgeable, and professional. Promptly received my vehicle for service and was completed in a timely fashion while I waited. knowledgeable, and professional. Promptly received my vehicle for service and was completed in a timely fashion while I waited. More

Excellebe experience purchasing a new vehicle from them. They were helpful and informative, without being overly pushy. I felt that our salesperson listened to all that I had to say, and seemed to truly tak They were helpful and informative, without being overly pushy. I felt that our salesperson listened to all that I had to say, and seemed to truly take my concerns and considerations to heart, and ultimately was able to get me a great deal on the exact car that I wanted. I would absolutely recommend them! More

Excelent Experience Employe was very friendly A a a a a a a a a a a a a a a a a a plus a a a a a a a a a a a a plus More

Trish Scheffer & Round Rock Honda were fantastic to work with. Trish listened to us & what our needs were. Round Rock Honda worked their magic to make the deal happen. It was a very smooth process. Very sat with. Trish listened to us & what our needs were. Round Rock Honda worked their magic to make the deal happen. It was a very smooth process. Very satisfied with our experience. More

We recently bought a new vehicle from Round Rock Honda and are very pleased with the whole transaction. At all times we were treated exceptionally well, with no pressure whatsoever. Furthermore, we were and are very pleased with the whole transaction. At all times we were treated exceptionally well, with no pressure whatsoever. Furthermore, we were offered an excellent price, including for our trade in. Last year we purchased a car from the Toyota dealer in North Austin and it was an awful experience. Working with Round Rock Honda was a night-and-day difference and we were very pleased with the outcome; our two salespeople – Clark Allen and Ulises Ortega – were wonderful to deal with. They were friendly, helpful, and thoroughly professional at all times. Also the Finance Manager, Amy, could not have been nicer – she was also super efficient and very helpful. Buying a car is often a very stressful experience, though at Round Rock Honda it was truly a pleasure. A big "Thank You" to all! More

Very pleased with the excellent service. Our appointment was set quickly at a convenient time. The service was explained and an estimated completion time. The car was completed early. was set quickly at a convenient time. The service was explained and an estimated completion time. The car was completed early. More