
Round Rock Honda
Round Rock, TX
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The customer service was absolutely top notch. I generally dislike the car buying process, but my Salesperson Terry, his manager and Bill the finance guy, made the process smooth and easy. Terry li generally dislike the car buying process, but my Salesperson Terry, his manager and Bill the finance guy, made the process smooth and easy. Terry listened to me and helped me choose the car that best met my needs and yet still fit within my budget. He went out of his way to ensure I received the best price possible and he wasn't satisfied until I found the perfect vehicle. These guys really get it! They care about the customer and look to create a long term relationship, not just a quick sale to fatten their commission checks. Because of all of these things, I will be shopping here again when I next need a new car, and I'm recommending Terry and the Round Rock Honda team to all of my friends and family. More
Because the customer service was exceptional and my salesperson was very in touch with the things I, was looking for in a car anf he made sure that I received everything I wanted at a good price. I wou salesperson was very in touch with the things I, was looking for in a car anf he made sure that I received everything I wanted at a good price. I would defintley recommend this dealer and the salesperson to all my friends who are looking to purchase a new vehicle. More
I was pleased with the people and Sophia's service. I gave the overall experience a 4 because it took us awhile to reach an agreement, and even after that point, I was unable to budge them on the price o gave the overall experience a 4 because it took us awhile to reach an agreement, and even after that point, I was unable to budge them on the price of the vehicle. We negotiated my trade in to an acceptable value, but that was about as far as we got. I'm happy with my Honda and I feel ok about the price. The service was fine, and the people were friendly (other than when they seemed a bit frustrated by my bargaining). More
Always a pleasure working with terry foam and sales staff at round rock Honda. Friendly laid back armosphere and no hassle attitude made my purchase easy. After the sale service was convenient and unobtrusiv at round rock Honda. Friendly laid back armosphere and no hassle attitude made my purchase easy. After the sale service was convenient and unobtrusive. Highly recommend terry for friends family and future purchases. More
My car was totaled two summers ago, and I had no choice but to replace it. A trusted co-worker of mine heard that I was in the market for a new car and recommended I meet with Matt. She and her husband h but to replace it. A trusted co-worker of mine heard that I was in the market for a new car and recommended I meet with Matt. She and her husband had bought all their vehicles from him, and they trusted him. I’m so glad I listened to my co-worker. Matt was knowledgeable and honest with me. I never felt like he was trying to hard sell me. He answered all my questions and gave me the information I needed and then backed off. When I came in to purchase my car the process was quick! More
This review is only for Mr. David Carruthers and not any other sales professionals at the dealership. David is honest and hardworking. He quoted me a good price, explained everything about the car, and co other sales professionals at the dealership. David is honest and hardworking. He quoted me a good price, explained everything about the car, and complied with all my reqeusts for the delivery of the car. I am a picky consumer and went to the dealership multiple times to check out the car, test drive, and ask questions. David provided great service each and every time I visisted. He was never impatient and never pushy. I would buy another car from David, and I would recommend him to all my friends and family. More
I had a very nice experience in purchasing my vehicle at Round Rock Honda, and my salesman Bobby Washington was excellent! He get's 5 stars in my book. He wasn't pushy and pretty much let me take my time a Round Rock Honda, and my salesman Bobby Washington was excellent! He get's 5 stars in my book. He wasn't pushy and pretty much let me take my time and it was a hassle free experience. Best I have ever had. I would recommend Bobby Washington and Round Rock Honda to anyone I know looking to purchas a vehicle. Thanks again! It was a pleasure doing business with you! Till next time I purchase.......keep on being GREAT!!! Denise Brock More
This has been the best dealership ever! I couldn't find better service anywhere! I want to make sure Round Rock Honda is recognized for the way they treat customers like family! Manual and Christy have a better service anywhere! I want to make sure Round Rock Honda is recognized for the way they treat customers like family! Manual and Christy have always treated me like someone special and like my business really mattered. Even though I don't have a ton of money my business to them is still just as important as someone that walks off the street with a bag of cash. I could write a book on the kindness the employees at Round Rock Honda have shown for me. I bought 2 Honda's since 2005 and am looking to possibly buy my 3rd. I live over 70 + miles from the dealership and Manual took his personal time to drive up to my place of business for me to sign paperwork because he knew I couldn't get off and get to the dealership in time. I wouldn't find another dealer that would do that. They were highly recommended to me and I will highly recommend them to all of my family and friends. I have sent 5 people over that have bought cars in the last year and half and they all say the same thing. They have never found a place that isn't pushy and that truly cared for the customer and the best interest for the customer. How many people would help you to fit your budget instead of forcing a car you can't afford on you! They have bent over backward to make sure everything I needed was done and have made every experience a pleasant one. I feel like my business is valued and I drive an hour and half for all of my service because of this! More
I absolutely love my new 2010 Honda Fit! I bought it December 22, 2009 and have had nothing but great times since. Coming from a Mini, I was unsure if I would find the car exciting, but it's great! Al December 22, 2009 and have had nothing but great times since. Coming from a Mini, I was unsure if I would find the car exciting, but it's great! Also, my salesman is very responsive: Martin Gracia has helped me understand the data package and how to hook up my Ipod. He returns calls promptly. I cannot imagine being happier with a new car! Let me also mention some of the features I like that give this car an all around "5". The seats are very comfortable. The car, a black with blue specs, does not show stains (there aren't any yet!) and a roller quickly picks up hair from my poodle. This car is really peppy as well. You can pull out in traffic and feel safe. I call my car "Christmas" because I got it in December; it's bright red, and it's the best gift I could have given myself! More
In my opinion, Round Rock Honda is an exemplary Dealership. No car is of much value, unless Competent Service is readily available, RR Honda provides quality serviice at reasonable prices. After Dealership. No car is of much value, unless Competent Service is readily available, RR Honda provides quality serviice at reasonable prices. After each service, someone from that department goes over the service invoice with you, explaining what service was provided and the charge. Should the customer have any questions, the service persons listens attentively and provides you with a godd answer. Serveral times we have had questions and "Josh" has come from service and answered to our complete satisfaction. The "Service" is always thourough and to our satisfaction. Walking into "Honda" is always pleasant. As you enter the front door, you are frequently greeted by a lady by the name of Robbie Travis. She frequently calls you by name and listens as the customer explains their needs. She is a true "Greeter" and starts you off on a good footing. Additionally, Mr. Cutis Salter, the General Manager, offers a friendly greeting. Mr. Salter does a good job as the General Manager. We have never left this agency, withou feeling ver confident of our business dealing. Whenever we need a different or newer vehicle, our first thought is,"What will David Carruthers at Round Rock Auto have to offer. It is always a pleasue to recommend David to other propective customers. Our attitude is that automobile dealerships are there to make a living for the employees and the business owner. We always feel that we have ben dealt with in an honest and fair manner. More