Round Rock Honda
Round Rock, TX
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I have bought three new cars from Round Rock Honda/Toyota/ and GMC. I have always been treated in a courteous, professional manner, not only by the sales and finance departments, but every empl Honda/Toyota/ and GMC. I have always been treated in a courteous, professional manner, not only by the sales and finance departments, but every employee that has helped me, either in person or over the phone. I researched my purchases well before going to the dealership. Manuel Valdez facillitated two of the sales and financing with fair and competative prices and interst rates. I have been so impressed with the Roundrock Auto Group team that I have refered several friends and family, who have also bought their new cars from Mr. Valdez. He even took time out of his busy day to take a friend of mine for a test drive in a car that she had told him she had no intention of buying, but thought that is would be fun to drive. Yes, I highly recommend Round Rock Honda to anyone looking to buy a new car in a friendly, professional environment. More
We walked into Round Rock Honda at 5:50, ten minutes before closing. Terry offered to help us and walked us around the lot and I found a car I liked. It was past 6:00 now but he offered us to take a d before closing. Terry offered to help us and walked us around the lot and I found a car I liked. It was past 6:00 now but he offered us to take a drive to see if we liked it so we could think about it. He said he would be in the office in the morning and just to come in and he would help us with the car we wanted. When we arrived he let us take another test drive and asked if we had made a decision and we had. It only took two visits to his supervisor to confirm the pricing we wanted, this was about 10-15 minutes. He then offered us some food they had since it was the 4th of July holiday while we waited for the paperwork to be put together. Bill Owens walked us through all the warranty options and then finalized all the paperwork which also took around 10-20 minutes. Terry then walked us around and showed us the service area. He then went over all the books he gave us and then answered any questions we had about the options on the vehicle and how they worked. I had a very nice experience and I am very happy with my car. Thank you, Jennifer More
Dear Round Rock Honda: I appreciate the the deal!! Dear Round Rock Honda: I appreciate the the deal!! I love my new civic!! Me and my family are pleased with the courtesy, respect, promptness, pr Dear Round Rock Honda: I appreciate the the deal!! I love my new civic!! Me and my family are pleased with the courtesy, respect, promptness, professionalism and patience that we received during the purchase. Thank you so much for the military veteran discount. A special thanks to Mrs Sophia.... you made my first new vehicle purchase comfortable and pleasant. thanks - kelly family More
We were relocating from San Jose to Austin and I did not know any Honda dealer in Austin. I contacted several dealers and Steve from Roundrock answered most professionally and promptly. We had several email know any Honda dealer in Austin. I contacted several dealers and Steve from Roundrock answered most professionally and promptly. We had several email exchanges and he took time to understand our requirements and provided me with the most detailed quotes and answered all my questions with utmost sincerity and honesty. He personally picked me up from the Airport and then at the dealer the paper work process went smoothly. As a person I found Steve friendly, professional, courteous and not pushy like other car sales man I met before. I also had invited one my friend to be with me during the process and he was so impressed by Steve's professionalism that he purchased another Honda from him the very next day. I would higly recommend Roundrock honda and particularly Steve. I wish him all the best in his career. More
Martin was such an incredible salesman and representation of Honda. I was searching for cars for a while and he was the most patient, caring, and understanding salesman I came across. I could tell he cared a of Honda. I was searching for cars for a while and he was the most patient, caring, and understanding salesman I came across. I could tell he cared about what I wanted and he did not have a separate agenda. He listened and followed through with everything. My experience couldn't have been better. Thank you. More
I have always used this Dealership because of the excellent service. Great people great service. I live in San Antonio, Texas, but if possible will drive to Round Rock and have my car serviced. Nev excellent service. Great people great service. I live in San Antonio, Texas, but if possible will drive to Round Rock and have my car serviced. Never a long wait and as I said before, excellent service. More
Both employees I worked with were very attentive to my questions and needs. They provided helpful, sincere advice and information about my car that I really appreciated. I had originally gone to a differe questions and needs. They provided helpful, sincere advice and information about my car that I really appreciated. I had originally gone to a different dealership that offered a cheaper price for my vehicle, but the salesperson kept providing contradictory and confusing information about the features I wanted and kept pushing me towards a vehicle that did not have the features I wanted. That bad experience led me to Round Rock Honda where although the price was slightly higher, it was well worth it for the great customer service I got. I know I got a great car and I was very happy with my experience with Paul and Bill. They made my first car buying experience great! They were able to find a vehicle with my specifications very quickly, taught me everything I need to know and emphasized that they would be available for additional questions/help if I ever need it in the future. I'd definitely recommend them! More
Round Rock Honda is the Best! I have been buying cars there for almost ten years and consistently they deliver great customer service. The people are great, service is outstanding and it's no mystery w there for almost ten years and consistently they deliver great customer service. The people are great, service is outstanding and it's no mystery why they have received highest awards from Honda. Keep in mind that the awards are primarily based on the feedback of the customers. You will find their prices to be very competitive (always lowest price on my three cars)and the service is out of this world. Yes the service is also very competitive but where they separate themselves from many service departments is that they are very honest and reliable. No surprises that majority of their staff has been there as long as I have been doing business at Classic/Round Rock Honda. Before buying anywhere else, do yourself a favor and check them out for across the board competitiveness, reliability, quality, honesty and knowledge for taking care of your vehicle. Tell Curtis, Vihn, David C. and the Service Dept.....Kevin highly recommends your dealership!! Kevin More
I started working with Sophia a month before I closed on my home. She was very polite and showed a great deal of patience with me. I was skeptical about making my purchase at Round Rock Honda; however, Soph my home. She was very polite and showed a great deal of patience with me. I was skeptical about making my purchase at Round Rock Honda; however, Sophia changed my entire out look of the dealership with her professionalism and determination to assure I got the best deal and the car I wanted. Prior to my purchsse I ran out and bought another car that I was extremely unhappy with it and Sophia continued to call me to check on me. I explained my situation to her and two days later I was driving my 2010 Accord with no money down and very reasonable payment considering the circumstances. Thanks Sophia for your hard work and dedication. Proud Honda Owner, Latasha More
The customer service was absolutely top notch. I generally dislike the car buying process, but my Salesperson Terry, his manager and Bill the finance guy, made the process smooth and easy. Terry li generally dislike the car buying process, but my Salesperson Terry, his manager and Bill the finance guy, made the process smooth and easy. Terry listened to me and helped me choose the car that best met my needs and yet still fit within my budget. He went out of his way to ensure I received the best price possible and he wasn't satisfied until I found the perfect vehicle. These guys really get it! They care about the customer and look to create a long term relationship, not just a quick sale to fatten their commission checks. Because of all of these things, I will be shopping here again when I next need a new car, and I'm recommending Terry and the Round Rock Honda team to all of my friends and family. More



