Round Rock Hyundai

This past week I called the main number. I had questions regarding my vehicle, and asked if I could speak to someone in the service department. The lady operator transferred me to a gentle name kqendall Ow regarding my vehicle, and asked if I could speak to someone in the service department. The lady operator transferred me to a gentle name kqendall Owens. He immediately put me on hold without asking me if I would like to be placed on hold. I was hold for such a long time....I hung-up. I think he forgot that I was on hold. I did not call back, I ended up contacted another dealer. For the future, some people do not like to be placed on hold, (i am one who does not) especially when I am not asked. Please advise your people to be more considerate of the customer when transferring and placing them on hold. I will not contact your location again. Thank you Jeff Richardson More

My experience at Round Rock Hyundai was superb. It was the second Hyundai dealership I visited, and they far exceeded the first place I visited. Eiji and Robert took excellent care of me, and made me fee the second Hyundai dealership I visited, and they far exceeded the first place I visited. Eiji and Robert took excellent care of me, and made me feel like they were on my side, supporting me through the entire car buying experience. If you are looking for a dealership that will treat you right, go to Round Rock Hyundai and ask for Eiji and Robert. They are the best! More

Eiji and Brian are the best. The whole dealership was great and supportive to me and my wife. The Manager gave me his cell phone number with a handshake and statement that if any of his employees did no great and supportive to me and my wife. The Manager gave me his cell phone number with a handshake and statement that if any of his employees did not treat us right to call him 24/7. What a fine dealership More

The Service Advisor Kendall Owens was rude and unprofessional. It seems as if he did not know what correct information to explain to me. When I asked him if he knew about cars, he was rude and un unprofessional. It seems as if he did not know what correct information to explain to me. When I asked him if he knew about cars, he was rude and unprofessional. More

Excellent rapport with consumer. Friendly and accommodating. Knowledge of automobiles was excellent and follow through was great. Made me want to continue my relationship with the dealership. accommodating. Knowledge of automobiles was excellent and follow through was great. Made me want to continue my relationship with the dealership. More

I have experienced excellent business relationship with Hyundai Round Rock Dealership since 2008. Every member of their team from sales, finance and vehicle servicing have treated me with the upmost posit Hyundai Round Rock Dealership since 2008. Every member of their team from sales, finance and vehicle servicing have treated me with the upmost positive help, advice and courtesy. Buying, trading in and regular vehicle maintenance service has been simple, honest and completely hassle free. Their quality of work, friendliness, customer service, prices and overall experience is second to none! Any will have to go a long way to find another car dealership to beat this Hyundai Round Rock Team. They are a credit to the Hyundai manufacturer and with its extended warranty and support. Very well - keep it up. More

Eiji found the car I wanted on a timely basis and got me good pricing (including handlinf my trade-in). I couldn't have received better service. good pricing (including handlinf my trade-in). I couldn't have received better service. More

This is the second time i have bought a Genesis from Eiji and RoundRock Hyundai. I've always had a great sales experience and there customer service is by far the best in Central Texas! Thank You soo much Im and RoundRock Hyundai. I've always had a great sales experience and there customer service is by far the best in Central Texas! Thank You soo much Im LOVIN my New 2012 its was well worth driving down from Killeen too get what i wanted More

I received a quote from Eiji for a 2012 Santa Fe that appeared to be pretty good. We were still determined to locate a used one to save some money but found them to be pretty expensive. We climbed in a appeared to be pretty good. We were still determined to locate a used one to save some money but found them to be pretty expensive. We climbed in and out of several models, Tucson and Santa Fe, and just about every year from 2008 to 2012. We noted that the leg-room in the 2010 Santa Fe was different than the 2012 so we went to visit the dealer to try on a newer one. While we were sitting in a 2012 Santa Fe Jeff Karnes offered to take us for a test drive, we advised we were looking at buying a 2011 or older. Long story short... Jeff had a Dealer Loaner, 2011 Santa Fe Limited that was configured just the way we wanted it. We bought it about 60 days before we planned to buy because the car and the price were right. I have a background in Auto Finance and my instincts are definitely defensive when I walk into a dealership because I've dealt with tons of Auto Salespeople over the years. These guys (Jeff, Eiji and David) were very friendly and very easy-going to deal with. I never felt like I could not walk away and they were up front and honest with every question I asked. More

I went to the dealer because we had bought a car there last year, and both the car and dealership performed well. Mr. Evans understood exactly what I was looking for, and delivered the car I wanted, on t last year, and both the car and dealership performed well. Mr. Evans understood exactly what I was looking for, and delivered the car I wanted, on the terms I wanted. I was driving home in my new car in just a few hours. After the sale, Mr. Evans has cheerfully helped me on a couple of issues. More