Round Rock Hyundai

Salesman was helpful and gave us as much information about the car as he knew. If was not a Hundai. about the car as he knew. If was not a Hundai. More

I bring my car in and they say they have to do a multi point inspection and they can tell me everything wrong with the car like $200 for it so I ok the service they come back and tell me the door handle point inspection and they can tell me everything wrong with the car like $200 for it so I ok the service they come back and tell me the door handle won’t open and close the door and some ignition work and tire sensor. I ok to get the ignition done and door done. 1600 dollars later I get car back and the door still won’t open. Reminder we ok them to do multipoint inspection ( brakes, upholstery , brakes, tires like everything.) my advisor says no your handle is broken we didn’t notice the door not opening . What how you had to get in car to work on it and do inspection. They would not admit I paid 300 for a door handle and they didn’t fix it. When I dropped it off the actual door handle was not broken. DO NOT TAKE YOUR CAR TO ROUND ROCK HYUNDAI. They want to charge you for a multi point inspection and then lie about what they charge you for. More

Worst dealership I have ever dealt with. They are dishonest, rude and once the sale is made they don’t care and you won’t get anywhere. Avoid it before it ruins your year! They are dishonest, rude and once the sale is made they don’t care and you won’t get anywhere. Avoid it before it ruins your year! More

DO NOT TRUST THESE FOLKS ! !! Im giving them a 1 because zero is not available i spoke with service manager and made him aware of a dire situation BEFORE paying to tow my car fr !! Im giving them a 1 because zero is not available i spoke with service manager and made him aware of a dire situation BEFORE paying to tow my car from Killeen to Round Rock. I was led to believe they understood my circumstance before we moved forward. After towing my car to this dealership it sat the entire first day without even getting checked in. After finally getting the service advisor to answer my call now I was being told a week for daignostic and up to a month for repair !! i would have NEVER spent over 200 dollars to tow a car had they been honest with me about repair time DONT trust these people they are not honest THEY WILL NOT HONOR THIER WORD More

I purchased my ELANTRA new and I cannot get it serviced at the dealer. I called and talk to Cammy service advisor. I called and made the appointment two months ahead when we took it there. They said it wil at the dealer. I called and talk to Cammy service advisor. I called and made the appointment two months ahead when we took it there. They said it will be at least three weeks before they can even look at it and if I took it back, I would lose my place in line and would have to start all over. I went to talk to the service manager when I was talking to him he wouldn’t even look up from his computer. I told him I needed my car. His response was so do all the other people. Do not buy anything from round rock you cannot get it serviced More

I purchased a car for my 18 year old son at Round Rock Hyundai for 16,000. I was looking for a safe and reliable car that he could drive. This car broke down on the 183 highway only six months after purch Hyundai for 16,000. I was looking for a safe and reliable car that he could drive. This car broke down on the 183 highway only six months after purchasing it after guaranteeing me that the car was fully inspected and safe. I spent over two thousand dollars in repairs on this car. In May the car broke down another time putting my sons life at risk again on the highway. I had the car towed to Round Rock Hyundai and again explained how this car is causing me financial and emotional stress. Additionally, my son is unable to get to school and work safely due to he issues this car has. I was told that Round Rock Hyundai, specifically Chase the used car manager, would buy it back for $8,500 (May 12th) if I got the catalytic converter replaced. Knowing I owed $10,00 on this car at the time, I was willing to take the hit to get rid of this terrible car. Sadly when I came back after getting the car fixed (one month later) the used car manager, Chase Abrego, quoted me $7,000. They showed me the blue sheet from May 12th with the original offer and said that the car needs more work and the price was changed. We didn't even drive this car except to get it fixed and back to Hyundai. This company lied to me to get me to go get the car fixed and then offered $1,500 less. After reading the latest google reviews, it appears that this behavior is common for this company. More

Great awesome service always! Appointment system has improved but wait time also! Hopefully, they improve this also. Appointment system has improved but wait time also! Hopefully, they improve this also. More

This review is for service dept. Called and spoke to service advisor if my 2019 elantra would be included in security/software upgrade that Hyundai came out with couple of weeks ago Called and spoke to service advisor if my 2019 elantra would be included in security/software upgrade that Hyundai came out with couple of weeks ago because they cheaped out and didn't use chipped keys and car was stolen once already. Dealer said no but would sell me alternate upgrade Hyundai came up with which would cost me $650. I started to a little research, called South Hyundai and they said this car is avaliable for free upgrade. Additionally Hyundai just notified me and said car qualifies for free upgrade. Round Rock Hyundai service LIED and tried to sell me on a product. DO NOT GO THERE FOR SERVICE!!! More

Low stress & straightforward. Price as listed online, would not budge otherwise. Easiest car buying process I've been through (considering I knew exactly what I wanted). Salesman Price as listed online, would not budge otherwise. Easiest car buying process I've been through (considering I knew exactly what I wanted). Salesman (Johnny) & finance associate were very nice. More

Honisty, Gentle, No harassment, no mark up, dealership was good even though I didnt choose their car. was good even though I didnt choose their car. More