Round Rock Hyundai
Round Rock, TX
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NEW 2026 SANTE FE - DEFECTIVE WHEN PURCHASED, AND THE ISSUES KEPT MOUNTING EXPONETIALLY - FOR MONTHS TRIED TO NEGOTIATE A LOANER, AS SERVICE COULD NOT CONFIRM HOW LONG THEY WOULD HAVE THE VEHICLE. FIN ISSUES KEPT MOUNTING EXPONETIALLY - FOR MONTHS TRIED TO NEGOTIATE A LOANER, AS SERVICE COULD NOT CONFIRM HOW LONG THEY WOULD HAVE THE VEHICLE. FINALLY, HYUNDAI MOTOR (MANUFACTURER) AGREED TO PAY FOR LOANER - SOME ISSUES ARE SERIOUS, AND "KNOWN TO BE FREQUENT" ON THE SANTE FE - AFTER 8 DAYS OF NOT DOING MUCH ON MY CAR, SERVICE SAID THEY WOULD NOT FIX ELECTRICAL / BLUELINK COMPUTER ISSUES AND WOULD NOT FURTHER INVESTIGATE ENGINE ACCELERATION / TRANSMISSION PROBLEMS. WARNING - IF YOU PURCHASE A NEW CAR FROM THEM , DO NOT ASSUME IT IS FULL FUNCTIONAL AND / OR THEY WILL FIX ISSUES - JUST BECAUSE IT IS UNDER WARRANTY. More
Absolutely outstanding from the moment we stepped onto the lot. Considerate, great listeners, real professionals without making us feel pressured. the lot. Considerate, great listeners, real professionals without making us feel pressured. More
Love the staff and professional service we were provided. This is the 2nd car we have purchased from this dealership and we will be back when it's time for all new vehicle. This is the 2nd car we have purchased from this dealership and we will be back when it's time for all new vehicle. More
They were very helpful explaining everything and being patient with my boot. Every time I test drove a car off with the boot and back on again. Then I got tired and Johnny helped me keep up with my cane. patient with my boot. Every time I test drove a car off with the boot and back on again. Then I got tired and Johnny helped me keep up with my cane. At the end of the process there was a snafu with the check. But Drew made things right. More
We attempted to buy a car on 3/27 at 8 PM but walked away when the OTD price didn't match what was agreed upon. Sales Manager Chase Abrego reacted by mocking us as "first-time buyers" and calling us "rough b when the OTD price didn't match what was agreed upon. Sales Manager Chase Abrego reacted by mocking us as "first-time buyers" and calling us "rough boys." When I told him not to speak to us that way, he lost his temper and charged at me aggressively with clenched teeth, acting as if he was going to physically push me. This happened in front of my family and is on their showroom cameras. Extremely unprofessional and threatening behavior. General Manager Ray Carrigan has been notified. More


