
Round Rock Hyundai
Round Rock, TX
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Eiji was great! Contacted me after an internet quote and left his call back info. When I called back, he provided all the information I wanted and was not pushy about trying to get me to come in right away left his call back info. When I called back, he provided all the information I wanted and was not pushy about trying to get me to come in right away. A couple of days later, we tentatively set up an appointment, not only to look at the Elantra and Sonata, but told him I also wanted to see the Honda Civic, CR-V, Toyata RAV-4, and Camry... he said no problem. While visiting all these models on the adjacent lots when the temp was 104 degrees, Eiji patiently answered my questions and pointed out things I hadn't thought to ask. After sitting behind the wheel of the stationary vehicles, I was able to rule out the ones I wasn't interested in test driving... only the Elantra and Sonata made the list. During the test drive of both of these vehicles, it was apparent to me it had to be the Sonata... this was my decision, Eiji didn't push me toward the more expensive car. During the test drive, I felt he was a friend, someone I had known a long time, not just a salesman trying to get his next sale. So now I knew what vehicle I wanted, just needed some help on deciding the color. Not only Eiji, but also some of his team members pointed me to the Silver Blue Iridescent Pearl, which I love! And knowing I could have leather seats on the GLS versus having to 'upgrade' to the more expensive model that had options I wasn't interested in, really helped seal the deal. Eiji must have spent at least 3 hours with me that hot Friday afternoon and I felt he was really went out of his way to provide great customer service. His dealership is 20 miles from my house, but after working with him, I knew RR Hyundai would take good care of me and my new Sonata. I also David Vinson and the Finance gentleman, sorry, don't remember name, who helped me complete the deal who were both very good and pleasant to work with. Also, Julianna in the Accessories dept was outstanding and very helpful. I don't buy cars very often it's been 16 years since I bought my last one, and I had been dreading the 'haggle' game. Eiji proved to me that buying a new car could be a pleasant experience and now I only wish I had done it sooner. Thanks to Eiji and the rest of his team members I worked with for making my Sonata purchase I pleasant one. I would recommend RR Hyundai, especially to Eiji, to anyone interested in knowing more about Hyundai vehicles. More
Of all of the new cars that I have purchsed through the years, this was far and away the best experience that I have had. Mr. Evans bent over backward to make sure that he did everything he could to accomo years, this was far and away the best experience that I have had. Mr. Evans bent over backward to make sure that he did everything he could to accomodate me. He is a true professional and a fantastic salesperson. More
Absolutely outstanding experience! Donnie Arnold immediately greeted us and was very pleasant and professional. I have bought several cars in the past and I have never been treated with such profess immediately greeted us and was very pleasant and professional. I have bought several cars in the past and I have never been treated with such professional and courtesy. This was not the typical "car buying" experience. I was left with the impression that Donnie wanted to help me more than just sell me a car. He was very knowledgable and answered all of my questions with ease. I have great confidence in this dealership and in Donnie. I just bought my car yesterday and I have already referred someone to him! Thank you for such a pleasant experience! Erin Monhollen More
This was our second purchase at Round Rock Hyandai within the last year. The dealership has good prices, good service, and friendly personnel. Eiji Evans, our sales rep, is wonderful to work with! He is ver the last year. The dealership has good prices, good service, and friendly personnel. Eiji Evans, our sales rep, is wonderful to work with! He is very knowledgeable, professional, and personable -- totally engaged in making your auto buying experience pleasant; I highly recommend him. We will definitely work with them Eiji Evans again in the future! Linda-Marie & Lee Roy Rice More
I went on Thursday after work to see what Elantras were available. Eiji greated me. Unfortunately, all the limiteds were sold, but he let me sit in his own car. He then checked to see what limiteds were on available. Eiji greated me. Unfortunately, all the limiteds were sold, but he let me sit in his own car. He then checked to see what limiteds were on the way. The next day, I brought my wife over at lunchtime to see his limited with the thought of putting down a deposit. Eiji said hello and asked us to wait one minute. He then drove around the corner with one that had just come off the truck. We bought it! Then, the sales manager was nice enough to stop by my house Saturday to pickup a check and the spare key and title for our trade-in. Saved me a trip. More
Eiji Evans made my new car buying practically painless. I told him what I wanted, he worked with me, and went the extra mile to get a vehicle for me. Very pleased with the experience. told him what I wanted, he worked with me, and went the extra mile to get a vehicle for me. Very pleased with the experience. More
The dealer that I work with is very friendly and kind, also he is honorist and let me know what the options are.... etc. This is second car that I bought from this dealer, I like them. also he is honorist and let me know what the options are.... etc. This is second car that I bought from this dealer, I like them. More
We decided to look for a new car last Friday, March 25th. It was clearly the Hyundai dealership in Round Rock that scored the highest points with us, not only for the outstanding Santa Fe model but also for It was clearly the Hyundai dealership in Round Rock that scored the highest points with us, not only for the outstanding Santa Fe model but also for the personable, professional and knowledgable sales people. We returned Monday evening, March 28th with a desire to purchase a new Santa Fe Limited. Each of the employees that we worked with last evening went over and above what is typically a sales experience at a car dealership. Paul put everything else on hold and helped us with the transaction as well as our trade-in. Mark continued to complete the transaction and stayed very late to make sure we understood the many features of our new car. Robert graham made the paperwork painless and was very helpful in many ways. His assistant,james also was pleasant and thorough. When we first arrived, Bo made a special effort to meet and greet us and assurred us that we would be well taken care of that evening. The entire team was exceptional and I have already spoken well of them at work today. Hopefully, more customers will come your way due to our referrals. Sincerely, Laura and Jim Bell More
Mark was absolutely wonderful. He made sure I was comfortable with every step of the process, and helped me get a brand new car that I absolutly love. I couldn't be happier! I will be sure to reccome comfortable with every step of the process, and helped me get a brand new car that I absolutly love. I couldn't be happier! I will be sure to reccomend Mark and the rest of the team at Round Rock Hyundai to all of my friends who may be looking to buy a new car. Thanks again! More
I really enjoyed buying my car from Mark. He was friendly, knowledgeable, straightforward, and honest. He took time to test drive 2 models with me and answered every question I asked. When I to friendly, knowledgeable, straightforward, and honest. He took time to test drive 2 models with me and answered every question I asked. When I took delivery, he helped me move stuff to my new car and then showed me a number of things about buttons on the dashboard. He evenhelped me pre-set some selections on the radio and on XM. He apologized that the preparation department had not filled the gas tank and promised to fill it the next time I came in, which he did. I certainly will recommend Mark and Round Rock Hyundai to friends in the market for a car. More