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Round Rock Hyundai

Round Rock, TX

4.2
1,225 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,225 reviews

February 27, 2021

Took forever for service. Over 3 weeks. Friendly, but supply chain seems weak. I'm sure very competent, but hard to get on the phone. More

by welchavw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Hargrove roundrockhyundai.com
Feb 28, 2021 -

Round Rock Hyundai responded

Hello, I would like to learn more about your feedback. We pride ourselves on the high-quality standards we maintain and I would appreciate the opportunity to speak with you about your experience. Could you please email your preferred contact information to me at michaelwilliams@penskeautomotive.com? Thank you, Mike Williams General Manager Round Rock Hyundai

February 16, 2021

Andy was super helpful... courteous, and the ol 2013 runs like a charm... both wife and I were pleased with his professionalism... keep up the good work! More

by Los alcos dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Thomason
Feb 17, 2021 -

Round Rock Hyundai responded

Dave, thank you for taking the time to share your courteous experience with Andy in our Service Department. We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Round Rock Hyundai.

February 13, 2021

David was very prompt and courteous when checking my car in. He gave me an estimated time for completion so I knew what to expect. It didn’t take as long as expected and my car was washed without even havin More

by Diana Rabideau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prescott
Feb 14, 2021 -

Round Rock Hyundai responded

David, Thank you for taking the time to share your feedback regarding services for your vehicle. We're happy to see you had a timely experience at Round Rock Hyundai. If there is anything else we can help with, please do not hesitate to reach out. We hope you have a wonderful day!

February 12, 2021

. I have owned 4 cars from this facility since 2003. First time for outstanding service; thank you to Cody Martin. He addressed all my concerns. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Martin
Feb 13, 2021 -

Round Rock Hyundai responded

Sharon, thanks for taking the time to share your outstanding experience with Cody in our Service Department. We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 09, 2021

Great service with excellent helpful staff! If anyone is looking for a new vehicle I would absolutely recommend my 2021 Elantra limited is the best car I could ever received and if you go ask for Yakila hol More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yakila Hollins roundrockhyundai.com
Feb 10, 2021 -

Round Rock Hyundai responded

Thank you for the wonderful feedback! We are so pleased to see that Yakila's amazing service helped you find the perfect new vehicle. Congratulations on your new Hyundai Elantra Limited; Round Rock Hyundai welcomes you back at any time.

February 07, 2021

Amazing sales associate Victor Q.!! Was very patient and helped us with everything! Takes a lot of patient to deal with us so we really really loved our experience. Also love my new Hyundai Tucson! More

by Gabirrock22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Q.
Feb 07, 2021 -

Round Rock Hyundai responded

We love knowing that you had a great experience at our Sales Department working with Victor! Congratulations on your new Hyundai Tucson and happy driving.

February 07, 2021

Cody was an awesome service advisor. He was courteous, respectful and informative. The service was performed in a timely manner and I was very pleased with it. When I need service again I will be request More

by cquinns2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody in the service department
Feb 08, 2021 -

Round Rock Hyundai responded

Thank you for your awesome feedback for our team at Round Rock Hyundai. We look forward to having you back here again for any other services!

February 06, 2021

Less-than-satisfied with Round Rock Hyundai. My car will be in the service department six days. Hyundai Sonata 2015; Defective Smart Trunk, Routine Maintenance, Oil Change and Diagnostics. More

by EMortgage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin
Feb 07, 2021 -

Round Rock Hyundai responded

Hello, I appreciate your feedback regarding your experience working with our Service Department. Given the opportunity, I would like to speak with you about your experience. Please email me at michaelwilliams@penskeautomotive.com. Thank you, Mike Williams General Manager Round Rock Hyundai

February 04, 2021

Cody Martin was awesome! He was pleasant and explained everything. I will definitely come back to use their service department. I drove from Lorena, which is 12 miles south of Waco. A long drive when w More

by Txngrrl104
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Martin
Feb 05, 2021 -

Round Rock Hyundai responded

Thank you for the wonderful review! We are so pleased to see that Cody's outstanding service has earned your loyal business, especially when you have to drive in just to work with us! If Round Rock Hyundai can do anything else for you, please be sure to let us know.

January 31, 2021

It took a month to get my car looked at and had to return a day later for more work. But cody made it right. More

by Ttekcas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 01, 2021 -

Round Rock Hyundai responded

Thank you for your feedback. We are glad to see that Cody's diligent service was able to turn your experience around. Please let us know if Round Rock Hyundai can do anything else for you.

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