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Round Rock Hyundai

Round Rock, TX

4.3
1,232 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,232 reviews

March 11, 2021

Rick at Round Rock Hyundai was great. So incredibly helpful and in many ways, went above and beyond to help me find the car I wanted. Through every step, he explained everything thoroughly. He was very More

by Bentley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tankersley
Mar 12, 2021 -

Round Rock Hyundai responded

Bentley, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Rick went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

March 04, 2021

Great experience from the time you enter the door!! Until the time that you leave!! Everybody is busy working and assisting other!! I love this place!! More

by bernadetteholston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Lusher roundrockhyundai.com, David Shoemaker roundrockhyundai.com, Pam Luong roundrockhyundai.com
Mar 05, 2021 -

Round Rock Hyundai responded

Bernadette, Thank you for taking the time to share your excellent experience at Round Rock Hyundai! We appreciate your business!

March 03, 2021

We had a great car buying experience at Round Rock Hyundai. We were blessed to work with Saad AlRababah. He listened to our needs, took time to allow us to test drive multiple vehicles, answered all o More

by JCathcart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saad AlRababah, Cory Frick, Aaron Hargrove roundrockhyundai.com
Mar 04, 2021 -

Round Rock Hyundai responded

Hi there, thank you so much for sharing your purchasing experience with us! We can't wait to share your kind words with Saad and our team! We appreciate your business and hope you consider us again. Congratulations on your new Palisade Calligraphy!

March 03, 2021

Very welcoming. Went the extra mile to meet our needs. Patient with us , and never put undue pressure on having us make a decision. Eli Theard was a big reason we bought our Santa Fe! More

by jcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Theard, 5 Stars
Mar 04, 2021 -

Round Rock Hyundai responded

Thank you for the great review! WE are happy to see that Eli's outstanding service made your visit so smooth and that his pressure-free service helped you find the perfect new vehicle. Congratulations on your new Santa Fe; Round Rock Hyundai hopes to work with you again.

March 02, 2021

My salesman name was Johnny Choe - he was an excellent salesman and treated me with honesty and respect. He made every effort to accommodate me. More

by MybabyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Choe roundrockhyundai.com
Mar 03, 2021 -

Round Rock Hyundai responded

Thank you for taking the time to write about your experience! We're glad to learn you were pleased with the high level of customer service with Johnny. Thank you for your patronage. Looking forward to seeing you in the future here at Round Rock Hyundai.

February 28, 2021

Over the past 20+ years I have bought 6 to 7 cars from round rock Hyundai. Mike Williams from sales manager two general manager as always treated me fairly courteously and professionally. I would recommen More

by Greg.race01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Q, Mike Williams roundrockhyundai.com
Mar 01, 2021 -

Round Rock Hyundai responded

Thank you for the positive review and rating! We are delighted to know that you have had good experiences with our Sales Department and especially with the help of Mike. We appreciate you recommending us at Round Rock Hyundai!

February 28, 2021

David was great with the service from the beginning. He made sure I had all the information needed about my car. Kept me informed, Thank you More

by Luz_garcia03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prescott
Mar 02, 2021 -

Round Rock Hyundai responded

You are so welcome, Luz! We are thrilled to see that David's outstanding service was communicative and attentive. If Round Rock Hyundai can do anything else for you, please be sure to let us know.

February 27, 2021

Took forever for service. Over 3 weeks. Friendly, but supply chain seems weak. I'm sure very competent, but hard to get on the phone. More

by welchavw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Hargrove roundrockhyundai.com
Feb 28, 2021 -

Round Rock Hyundai responded

Hello, I would like to learn more about your feedback. We pride ourselves on the high-quality standards we maintain and I would appreciate the opportunity to speak with you about your experience. Could you please email your preferred contact information to me at michaelwilliams@penskeautomotive.com? Thank you, Mike Williams General Manager Round Rock Hyundai

February 16, 2021

Andy was super helpful... courteous, and the ol 2013 runs like a charm... both wife and I were pleased with his professionalism... keep up the good work! More

by Los alcos dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Thomason
Feb 17, 2021 -

Round Rock Hyundai responded

Dave, thank you for taking the time to share your courteous experience with Andy in our Service Department. We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Round Rock Hyundai.

February 13, 2021

David was very prompt and courteous when checking my car in. He gave me an estimated time for completion so I knew what to expect. It didn’t take as long as expected and my car was washed without even havin More

by Diana Rabideau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prescott
Feb 14, 2021 -

Round Rock Hyundai responded

David, Thank you for taking the time to share your feedback regarding services for your vehicle. We're happy to see you had a timely experience at Round Rock Hyundai. If there is anything else we can help with, please do not hesitate to reach out. We hope you have a wonderful day!

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