Round Rock Hyundai

Kelsey was ten out of ten, I would buy from this dealership again in the future. dealership again in the future. More

We traded in a 2020 Ioniq for a new 2025 Elantra in late January. Our sales consultant, Alejandro Villacorte, was a pleasure to work with. He conducted a demo drive with us and helped us become familiar wit January. Our sales consultant, Alejandro Villacorte, was a pleasure to work with. He conducted a demo drive with us and helped us become familiar with its many features and their cost. Pricing was transparent and fair, and the financing familiarization and finalization conducted by the Finance Manager, Ken Caldwell, was quick and painless. Unfortunately, we experienced electronic problems with this particular vehicle from the outset, and the car was in and out of maintenance for the first six weeks of our ownership. We were grateful that we were provided a loaner while the issues were being worked. After two+ months of deepening frustration on our part as well as the members of the Service Department team led by our Service Manager, Will Turner, we were ready to give up. It seemed there was no way to fix this seemingly unresolvable problem. Then the General Manager of the dealership, Raymond Carrigan, stepped in and helped us find an alternate path to addressing this problem. He and his management team offered us a new 2026 Elantra with very generous purchase terms along with the trade-in of our problem child. A day later we received our new car. Both Alejandro and Jonathan Barrera, another Sales Consultant, did an excellent job of introducing us to our new car and insured we were happy as we drove away. It took a few weeks, but this Dealership went the extra mile to find a solution that finally resulted in a very satisfied customer. We are really enjoying our new ride! More

NEW 2026 SANTE FE - DEFECTIVE WHEN PURCHASED, AND THE ISSUES KEPT MOUNTING EXPONETIALLY - FOR MONTHS TRIED TO NEGOTIATE A LOANER, AS SERVICE COULD NOT CONFIRM HOW LONG THEY WOULD HAVE THE VEHICLE. FIN ISSUES KEPT MOUNTING EXPONETIALLY - FOR MONTHS TRIED TO NEGOTIATE A LOANER, AS SERVICE COULD NOT CONFIRM HOW LONG THEY WOULD HAVE THE VEHICLE. FINALLY, HYUNDAI MOTOR (MANUFACTURER) AGREED TO PAY FOR LOANER - SOME ISSUES ARE SERIOUS, AND "KNOWN TO BE FREQUENT" ON THE SANTE FE - AFTER 8 DAYS OF NOT DOING MUCH ON MY CAR, SERVICE SAID THEY WOULD NOT FIX ELECTRICAL / BLUELINK COMPUTER ISSUES AND WOULD NOT FURTHER INVESTIGATE ENGINE ACCELERATION / TRANSMISSION PROBLEMS. WARNING - IF YOU PURCHASE A NEW CAR FROM THEM , DO NOT ASSUME IT IS FULL FUNCTIONAL AND / OR THEY WILL FIX ISSUES - JUST BECAUSE IT IS UNDER WARRANTY. More

A highly professional approach and the provision of multiple financing options tailored specifically to your needs. multiple financing options tailored specifically to your needs. More

Sales office was very clean and the space was good. The design was was nice The design was was nice More

Absolutely outstanding from the moment we stepped onto the lot. Considerate, great listeners, real professionals without making us feel pressured. the lot. Considerate, great listeners, real professionals without making us feel pressured. More

Love the staff and professional service we were provided. This is the 2nd car we have purchased from this dealership and we will be back when it's time for all new vehicle. This is the 2nd car we have purchased from this dealership and we will be back when it's time for all new vehicle. More

All personnel were courteous, extreme professional, product knowledgeable, prompt with answers related to buying process. product knowledgeable, prompt with answers related to buying process. More

They were very helpful explaining everything and being patient with my boot. Every time I test drove a car off with the boot and back on again. Then I got tired and Johnny helped me keep up with my cane. patient with my boot. Every time I test drove a car off with the boot and back on again. Then I got tired and Johnny helped me keep up with my cane. At the end of the process there was a snafu with the check. But Drew made things right. More