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Round Rock Hyundai

Round Rock, TX

4.3
1,232 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,232 reviews

November 25, 2020

Had a great experience purchasing a vehicle here! No pressure and everyone was super kind and patient. Ask for Victor. He was great to work with! More

by lstbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Q
November 25, 2020

Round Rock Hyundai was easy and professional to work with. My experience was pressure free and they were eager to earn my business. That is what kept me from going out of town to another dealership. Thi More

by Gentry Pate
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yakila Hollins roundrockhyundai.com
November 24, 2020

Cody Martin took very good care of me! Found out what was wrong with my car and started on it right away! Thank you I More

by Paekjo2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Martin
November 19, 2020

They were having some system problems during the time the car was in for service and that caused communication issues but the car was fixed and the staff were professional and attentive. More

by jc355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Martin
November 18, 2020

Wonderful customer service- Andy from the service department answered all my questions and concerns! I strongly recommend this place! Satisfaction guaranteed! I definitely will be coming back More

by Rob R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Thomason
November 18, 2020

Today, I picked up my Hyunday after the service which done by Round Rock dealership. I was talk to service manager and told him that it is my third times coming here for the same service regarding Palisa More

by navid
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Williams roundrockhyundai.com
Nov 19, 2020 -

Round Rock Hyundai responded

Hi Navid, I regret to learn about your disappointment regarding your service experience and any interaction that has left you with a negative impression. Your feedback is important to us and I would like to discuss this matter with you to better understand what happened. Can you please provide your preferred contact information to me at michaelwilliams@penskeautomotive.com? Best, Mike Williams General Manager Round Rock Hyundai

November 18, 2020

Excellent services. Patient. Over all not a sharky experience. I came in looking for a used vehicle and happily left with brand new. Great job. More

by Raini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone
November 18, 2020

Bought my new Hyundai in august and had first service appt yesterday. I feel like part of the family instantly! Love my car, live there service team (especially PATTI) love the family atmosphere! More

by gshatch2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti G, Yakila Hollins roundrockhyundai.com
November 11, 2020

Victor took the time to listen to me and heard me as I expressed exactly what I was looking for. He also respected my time and the need to close the sale the same day, since I don’t live in the area. He a More

by Lidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Quinonez
Nov 11, 2020 -

Round Rock Hyundai responded

Lidia, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Victor has provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

November 11, 2020

They are very helpful and willing to accommodate the customers needs. I would definitely recommend them to others. I love my Elantra very much and will probably buy another one in the future! More

by jullica1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Adel Bssaeso roundrockhyundai.com
Nov 12, 2020 -

Round Rock Hyundai responded

Thanks for the great review! We are glad that you received excellent customer service at our dealership. We look forward to working with you again in the future.

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