
Round Rock Hyundai
Round Rock, TX
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I took my car there for service. They were very professional, explained everything that the car needed, service done on time, no waiting or long lines. Great service. professional, explained everything that the car needed, service done on time, no waiting or long lines. Great service. More
Courteous, thorough, clean shop and didn’t waste my time! Oh yeah and thanks for the car wash. the waiting room had plenty of fresh coffee and bottled water Oh yeah and thanks for the car wash. the waiting room had plenty of fresh coffee and bottled water More
Great job! Cody always makes sure I'm well taken care of. Every single service is handled quickly and everyone concern handled efficiently. Definitely going to keep bringing my car to them! Every single service is handled quickly and everyone concern handled efficiently. Definitely going to keep bringing my car to them! More
For the past 9 years I have always had excellent experiences with service and sales at Round Rock Hyundai. Will, Aaron and Kammi make the visit more like catching up with friends. I have never had experiences with service and sales at Round Rock Hyundai. Will, Aaron and Kammi make the visit more like catching up with friends. I have never had a less than 5 star experience when going there. More
Everything went fine. The work started on time and it was successfully completed on time. “Kammi” the Genesis Service Specialist was friendly, professional and kept me informed throughout the process. was successfully completed on time. “Kammi” the Genesis Service Specialist was friendly, professional and kept me informed throughout the process. Job well done! More
Clean, friendly, and well managed dealership. I tend to trust the dealership when Penske is behind it per prior experiences. It just takes a long time to book an appointment with service department, seems trust the dealership when Penske is behind it per prior experiences. It just takes a long time to book an appointment with service department, seems they are busy and possibly under staff. More
Built great rapport with me, very patient, knowledgeable, able to get me a great deal with all of the features I needed, excellent customer service, and I felt like I was talking to an actual person rather t able to get me a great deal with all of the features I needed, excellent customer service, and I felt like I was talking to an actual person rather than a robotic sales person. More
Just 37,500 service and inspection. Couldn’t wait cuz of coved so left my phone number service agent made a point of asking for contact number. Gave my cell as . Called 2.5 hours later and was told almost coved so left my phone number service agent made a point of asking for contact number. Gave my cell as . Called 2.5 hours later and was told almost ready. Got to dealer and service agent said I was called. nope! Many hours later when I got home I found a message on my home phone saying car was ready, from 9:30 that am! xxx! Really not happy More
Brought my car in for oil change....took 2 days! After waiting for 3 hours I found out they lost my paper work. They did give me a rental to go home and had to come back the next day to get my car. waiting for 3 hours I found out they lost my paper work. They did give me a rental to go home and had to come back the next day to get my car. More