
Round Rock Hyundai
Round Rock, TX
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Discussion was easy, expectation of vehicle was excellent; pricing reasonable; professionalism by all staff; smooth sailing. Contacted on satisfaction after sales was appreciated. Love my Santa Fe! excellent; pricing reasonable; professionalism by all staff; smooth sailing. Contacted on satisfaction after sales was appreciated. Love my Santa Fe! More
I highly recommend Round Rock Hyundai! The staff is friendly, helpful and very informative. Johnny Choe was knowledgeable and an absolute pleasure to work with. friendly, helpful and very informative. Johnny Choe was knowledgeable and an absolute pleasure to work with. More
My car was diagnosed and fixed. The manager Will and the advisor Guillermo were very helpful and excellent in the way they handled the situation. advisor Guillermo were very helpful and excellent in the way they handled the situation. More
The service was great. Called in the morning and got oil change scheduled for noon. Service lady was so professional and courteous. Don't let her go. . oil change scheduled for noon. Service lady was so professional and courteous. Don't let her go. . More
We had a great experience with Johnny Choe! He was informative, fair and honest! He gave us a great price on a 2020 Hyundai Kona with a couple extra discounts we were unaware of. We recommend this dea informative, fair and honest! He gave us a great price on a 2020 Hyundai Kona with a couple extra discounts we were unaware of. We recommend this dealership!!! More
Came in for a 10,000 mile check, oil change & tire rotation for my 2019 Tucson. Kammi took care of what I needed & I left with smile! Thanks Kammi! rotation for my 2019 Tucson. Kammi took care of what I needed & I left with smile! Thanks Kammi! More
Excellent service! Johnny was very professional and helpful as I made a decision about my car options. I was very pleased with my overall experience. I am excited to dri Johnny was very professional and helpful as I made a decision about my car options. I was very pleased with my overall experience. I am excited to drive my new Sonata! More
Excellent service. Efficient staff. Patti was quick and efficient and did an amazing job. Despite delays with the Covid situation, we were very happy with the service. efficient and did an amazing job. Despite delays with the Covid situation, we were very happy with the service. More
People were courteous as professional. Technicians did a thorough job in Evea listing the issues and getting with me to inform me of potential solutions. thorough job in Evea listing the issues and getting with me to inform me of potential solutions. More
VERY BAD SERVICE DEPARTMENT 3500 mile service on GENESIS G90 that had promises made and raved about their service when we purchased it. WE made an appointment with Sean in se 3500 mile service on GENESIS G90 that had promises made and raved about their service when we purchased it. WE made an appointment with Sean in service dept. He picked the time and date based on when a loaner car would be available. WE were thinking because he picked the date and time there should be no problems. WERE WE WRONG, first thing Tami (our service advisor) says is there isn't a loaner car and none were on computer for us. She wanted to know how we scheduled the service. I told her I called in and ordered service and needed loaner. Again she referred to computer stating there were none available and DID NOT try to offer any suggests as to how to remedy our situation. WE called in and did our part. We, as were promised to receive the great service from GENESIS and get there and to find a back woods and unprofessional service dept. Seems as though if they don't see it in the computer it doesn't exist. WE did not purchase car from computer we did not schedule service with computer; we did it with employees of ROUNDROCK HYUNDAI and WE hold them accountable for errors. I was told by the service manager they were NEVER going to service my car and take it someplace else. WE expect what was promised and what we PAID for, IS THAT TOO MUCH TO ASK FOR. When you purchase a top of the line vehicle you expect top of the line service. NOT BOTTOM OF THE BARREL. More