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Group 1 Ford of Shreveport
Shreveport, LA
876 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 10, 2026
Terrible service visit.
We dropped off truck for recall work at 8am Wednesday. Was supposed to take 4 hours. They were to call when done. On Thur. We tried to find when
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by C A Hough
Employees Worked With
Service advisor, Richard Lambert
September 09, 2026
Great customer service.
Quick and efficient service for oil change, tire rotation, and general maintenance on my Ford Escape.
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by aelainelewis
Employees Worked With
Richard Lambert
September 07, 2026
Worst customer experience I’ve ever had.
It’s been 10 days, and I still haven’t received any update or even a proper diagnosis report. The communication has been extremely poor, and the mana
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by mvchandu2002
Employees Worked With
Richard Lambert, Janet Haynes
Dealership Inventory (238 Vehicles)
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Molten Magenta Metallic Tinted Clearcoat exterior
Automatic
Rear-wheel Drive
