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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
Vehicles
4.8
838 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 838 reviews

June 08, 2026

Poor service, very over priced! It took over twenty hour to even look at it. More

by ginabeach62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Jun 10, 2026 -

Group 1 Ford of Shreveport responded

I am very sorry to hear about your experience. Please give me a call directly so that I can help. Chris Magill General Manager cmagill@group1auto.com (318) 524-4543

June 08, 2026

Great service and friendly tech. Came to my work, rotated my tires and changed my oil. Would highly recommend! More

by shelleypate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz & Christian
Report | Print
Jun 10, 2026 -

Group 1 Ford of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2026

Group 1 went above and beyond for my family. I’m a Navy veteran stationed at NCBC Gulfport Ms and we were traveling to visit my daughter’s college university when we had a breakdown. AJ and the More

by Toriano79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Bautista Jr
Report | Print
Jun 08, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2026

Everything about having my truck serviced went well. From calling to make the appointment to honoring a coupon for a discount. I was very satisfied with the service and the service consultant. More

by stephenoden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jun 08, 2026 -

Group 1 Ford of Shreveport responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Shreveport. We look forward to your next visit! Take care!

June 03, 2026

The service department manager is a good person and will make things right when they have made a mistake. More

by spencer860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jun 05, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2026

Received a 10% discount for scheduling online during a specific timeframe only to be charged a mysterious miscellaneous fee charge "shop charge" on my bill to make up the difference on their end. Not a re More

by CPyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Stanley
Report | Print
Jun 02, 2026 -

Group 1 Ford of Shreveport responded

Hi there, thank you for bringing this to our attention. We apologize for any confusion with the miscellaneous fee charge. We pride ourselves on transparent pricing and will look into this to ensure our practices align with our values. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

May 30, 2026

My Service Rep was nice and courteous. An assist to the Ford Motor Company . Keep informed. More

by Cajunque89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Report | Print
May 30, 2026 -

Group 1 Ford of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2026

The service was good and the timing was good they let me know what I needed More

by richmondbilly958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 28, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2026

Great service real nice people crutis and professional service and concern about their concern about the people they service. More

by pedavis9cor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
May 27, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2026

Great dealership and great crew that helps with all your needs to buying a vehicle More

by bradleyl356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Costantino, Richard Lambert, Janet Haynes
Report | Print
May 22, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are so happy to read such a great review about Group 1 Ford of Shreveport! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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