Rountree Ford

They were very professional and yet helpful. They were courteous and friendly. Every thing was done in a timely manner. Even a car wash. I appreciate their consideration to an older person. They were courteous and friendly. Every thing was done in a timely manner. Even a car wash. I appreciate their consideration to an older person. More

Javen's attitude, knowledge and personality made my visit perfect. So glad he was my consultant. perfect. So glad he was my consultant. More

It was a great experience, everyone was courteous, kind, helpful and respectful. My sales guy Nick was great as well as Albert in financial. Great work folks. helpful and respectful. My sales guy Nick was great as well as Albert in financial. Great work folks. More

The service advisor was friendly and courteous. He addressed my questions promptly and provided good service. He addressed my questions promptly and provided good service. More

The technician was very helpful and courteous helping me. He even helped me access everything on my phone. Thank you very much for your service. He even helped me access everything on my phone. Thank you very much for your service. More

My service advisor, David York, got my vehicle in and serviced quickly, allowing me to get back to Florida on time. serviced quickly, allowing me to get back to Florida on time. More

They did a really good job on my truck. I got a lot of work done and they helped me out as much as possible. I got a lot of work done and they helped me out as much as possible. More

Stephen was a terrific service tech. When I get my brakes done I will schedule only thru him. A pleasant surprise here. When I get my brakes done I will schedule only thru him. A pleasant surprise here. More

The dealerships car care repre was very professional and informative! The repre was very polite! informative! The repre was very polite! More

They do not know the meaning of an appointment . I made an appointment for an oil change and a tire rotation several days in advance. When I arrived at my scheduled appointment time that I have a e I made an appointment for an oil change and a tire rotation several days in advance. When I arrived at my scheduled appointment time that I have a email that it was verified by the dealership they told me it would be a 2 hour wait. So appointments done mean anything to the dealership. I told James I had an appointment for an oil change and a tire rotation. He asked if I had a coupon and I said yes. He said it did not cover the tire rotation. I said that was fine I still want the tires rotated. After a 2 hour wait James came a for me and told me they were finished with my truck. I paid and went to leave and noticed my tires had not be rotated. I went back inside and asked James and he said the coupon did not cover tire rotation. I told him in the beginning I wanted it anyway and I would pay for it. Evidently he has a short memory. I did by this truck from this dealership and I have no made my mind up it if will ever go back to it for any service or sales. More