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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
645 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 645 reviews

August 30, 2024

The Customer Service Was Excellent. The Problem Was Explained Throughly And Resolved In A Timely Manner. More

by pamelahmorris45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mcdearmont
Report | Print
Sep 01, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

My first time at this particular Ford location and it was the best customer service I’ve had at any dealership! Javen took care of me right away and was very kind and explained everything well. He was enthus More

by estefannyrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen mcCree
Report | Print
Sep 01, 2024 -

Rountree Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2024

It was a great experience for me to get the service that I got today ! Thanks 😊 More

by lilly4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Sep 01, 2024 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Great job everything went well very pleased. Will use them again soon and will recommend them More

by southpawcontractors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Aug 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 28, 2024

Prompt service, ready for appointment. Very informative with details of service. Friendly, knowledgeable staff. Pleasant waiting area. More

by jplawrence88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Report | Print
Aug 31, 2024 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Stephen kept me informed at all time had no problems at all it took a little longer but they were busy More

by Ddb1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Aug 31, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 27, 2024

Every request I asked of was done without charging me out the a** for it. They also took a vehicle out of their age range to avoid having me pay more for towing. More

by zachariahdavidmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 31, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 26, 2024

Staff very professional helpful and knowledgeable with what needed to be done to car. Y’all are a blessing to all. Thank you. More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Service Center
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Aug 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

My experience today was as expected. The personnel at Roundtree are extremely courteous and knowledgeable. More

by david.tolbert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan
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Aug 25, 2024 -

Rountree Ford responded

Hello David, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

James Baker always gives excellent customer service. He is very thorough in his job. He is always friendly and kind. More

by denelldollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Aug 25, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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