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Rountree Ford

Shreveport, LA

4.7
623 Reviews

8770 Business Park Dr

Shreveport, LA

71105

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Showing 623 reviews

May 02, 2025

No fuss. No hassle. No pressure. Didn't take all day. Knew the vehicle and package. Explained optional stuff. All around friendly experience. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Welch, Richard Lambert
May 05, 2025 -

Rountree Ford responded

Hello David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Pushy not really willing to deal just want to get you in and out to make a sale. Would have went somewhere else if I hadn’t had to buy a vehicle and another dealership had one. More

by blh8426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Welch
May 07, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager cmagill@group1auto.com

April 30, 2025

Awesome customer service. Mr Earl is a real professional, always ask for him, treats me right More

by jimmyb75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Earl Hanley
May 01, 2025 -

Rountree Ford responded

Hello, we're happy you found our staff member Earl to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2025

This entire experience was strange. The saleswoman was rude any time we asked for her to help us out on the price etc. The individual in finance was also rude and seemed to have a chip More

by jiff7210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leslie
Apr 30, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager 318-524-4543 cmagill@group1auto.com

April 26, 2025

Service was handled well once a technician was assigned. Javen, James. and Earl were very helpful. My vehicle was serviced quickly, and I was able to pick it up on time. More

by kippie1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen
Apr 28, 2025 -

Rountree Ford responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2025

It’s very clean, the employees were all very helpful and polite. The bathrooms and sitting area are nice. Need to change the tv off of the news stations; too much politics makes people grumpy. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in service area.
Apr 28, 2025 -

Rountree Ford responded

Hello Heather, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Very friendly staff and great service Efficient service, checked everything on my vehicle that I asked for More

by sweetmomk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rory
Apr 28, 2025 -

Rountree Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

The salesman Sam Welch, was extremely professional. He answered all of our questions, allowed a good test drive and walked us through purchase process. Never any pressure, even when other customers we More

by Jimstevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Welch, Albert Stoma
Apr 28, 2025 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sam here at Rountree Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

This was the best experience at a dealership that I have ever had. Samuel is a great salesman. More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Welch, Richard Lambert
Apr 28, 2025 -

Rountree Ford responded

Hi, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

April 24, 2025

Very nice and polite would recommend it to anyone very professional love it all thanks More

by easonray356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Apr 28, 2025 -

Rountree Ford responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!