
Rountree Ford
Shreveport, LA
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Purchased a new Navigator from this dealership. First scheduled oil change came due and I had the service done by their mobile service. Job was scheduled and completed within a few days. Technician First scheduled oil change came due and I had the service done by their mobile service. Job was scheduled and completed within a few days. Technician was very knowledgeable and professional. I will definitely use this service again. More
My sales rep delivered exactly what he said he would. Fair negotiation process. No unnecessary add ons to the price.. The entire experience was extremely positive. The finance manager was on point and no Fair negotiation process. No unnecessary add ons to the price.. The entire experience was extremely positive. The finance manager was on point and nothing unexpected in the end price. I would recommend Rountree to friends and family. More
I was very pleased with the tech that came out to my location to address the recalls for my vehicle. It was very convenient to have them come to me. He also was able to do an oil/filter change and rotat location to address the recalls for my vehicle. It was very convenient to have them come to me. He also was able to do an oil/filter change and rotated my tires. I will definitely tell people about this great service Roundtree Ford offers. More
My drive shaft cable broke so I had my truck towed to Rountree since it was covered under recall. While it was there they also completed the recall on all 4 doorhandles and changed my oil with my free co Rountree since it was covered under recall. While it was there they also completed the recall on all 4 doorhandles and changed my oil with my free coupon they sent me in the mail. I got a call saying my battery was bad so I allowed them to swap it out. I had a $50 off coupon for that as well. I don't have anything really negative to say about my service advisor Jasmine but I did note that her personality was super dry. An energetic professional attitude goes a long way and that was lacking. Overall, job got completed in a timely fashion so there's no reason to give a rating lesser than 5 stars. My A/C quit blowing cold the day after work was completed. I thought that was very off but there's no way to prove is related to the work done so there's that. More
Impressive and professional. Easy I and out. Nice clean waiting area as well. First visit, not first Ford. Would likely buy a Ford there over other Ford dealerships I’ve visit Easy I and out. Nice clean waiting area as well. First visit, not first Ford. Would likely buy a Ford there over other Ford dealerships I’ve visited. More