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Rountree Ford

Shreveport, LA

Overview
Reviews
4.8
655 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

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Showing 655 reviews

April 03, 2024

Good service department and the video of my truck service was a very good touch to include. More

by Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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Apr 05, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Very helpful and kind. Ensured we had everything we needed while we were waiting for repairs. More

by hymeld72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Apr 04, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a helpful and kind experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 01, 2024

Real good staff and good atmosphere at the shop from what I saw and just a good feeling More

by es621879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine , Richard Lambert, Janet Haynes
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Apr 05, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Professional courteous service Had an extra issue they found They made me aware of the problem before they proceeded. More

by faulkner.rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Apr 04, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Very enthusiastic to introduce the car I want. Finally helped me order the configuration I like. More

by Jin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Costa help a lot too, Richard Lambert, Janet Haynes
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Apr 04, 2024 -

Rountree Ford responded

We are thrilled to hear that we could assist you in ordering the configuration you like for the car you want! Your enthusiasm and satisfaction mean a lot to us, and we are committed to ensuring that you have a fantastic experience throughout the process. We look forward to seeing you enjoy your new car!

March 28, 2024

I came in panicked since my girlfriend's car was having transmission issues. James in the service department assisted us and was a great calming influence. He walked us through all scenarios he reasonably More

by richardsargee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker (5 stars), Richard Lambert, Janet Haynes
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Apr 04, 2024 -

Rountree Ford responded

It's great to hear about your positive experience with James in the service department! We're glad he was able to provide a calming influence, walk you through the scenarios, and communicate effectively throughout the process. Thank you for choosing our dealership, and we're delighted that the car is now driving well.

March 20, 2024

Quickest turnaround ever, turned in on Monday, ready on Wednesday. Was kept informed every day. Much appreciated! More

by craig22lsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James-Service
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Mar 22, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

James was fantastic and made things as easy as I could have possibly wanted. Five stars More

by ptnetherton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker in Service
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Mar 21, 2024 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that James provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 18, 2024

Service was Great. .Service advisor Zawn Ivory , I wasn't there all day.Thanks Vwery much. More

by Shirleysmith697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
Report | Print
Mar 20, 2024 -

Rountree Ford responded

That's wonderful to hear! I'm glad you had a great service experience with Zawn and that you weren't there all day. We're here to help!

March 18, 2024

I left my truck there on Monday and told them that I was leaving town until Friday. The repairs needed were fairly simple and I was assured that it should be ready when I came back. The truck wasn’t looked More

by Jeff Crnkovic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
Report | Print
Mar 20, 2024 -

Rountree Ford responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

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